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Inditel Overview

Inditel is a versatile call recording software designed to help businesses capture, store, and analyze phone conversations for improved customer service, compliance, and training. The platform records inbound and outbound calls in real-time, providing businesses with accurate records of customer interactions. Inditel’s user-friendly interface allows easy access to recorded calls, enabling businesses to review conversations, identify issues, and ensure that service quality meets company standards. The software also features advanced search and filtering capabilities, making it easy to find specific recordings for analysis. Inditel is particularly useful for industries like finance, healthcare, and customer support, where compliance and accuracy are critical. By integrating with CRM and ticketing systems, Inditel offers a comprehensive solution to enhance customer service, training, and regulatory compliance.

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Contact Details

  • Vendor Name Inditel
  • Founded 2018
  • Location India

Support

    NA

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Logistics & Supply Chain, Telecommunications

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Inditel Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer

Inditel Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$8 Per Month

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Inditel FAQs

Inditel is a versatile call recording software designed to help businesses capture, store, and analyze phone conversations for improved customer service, compliance, and training. The platform records inbound and outbound calls in real-time, providing businesses with accurate records of customer interactions. Inditel’s user-friendly interface allows easy access to recorded calls, enabling businesses to review conversations, identify issues, and ensure that service quality meets company standards. The software also features advanced search and filtering capabilities, making it easy to find specific recordings for analysis. Inditel is particularly useful for industries like finance, healthcare, and customer support, where compliance and accuracy are critical. By integrating with CRM and ticketing systems, Inditel offers a comprehensive solution to enhance customer service, training, and regulatory compliance.

  • No, Inditel does not offer a free version.

  • Yes, Inditel offers a free trial.

  • No, Credit Card details are not required for the Inditel trial.

  • Inditel offers the following pricing plans & packages:

    Basic

    $8 Per Month

  • Inditel supports the following payment frequencies:

    • Monthly Subscription

  • No, Inditel does not offer an API.

  • Inditel offers training with the following options:
    • Live Online , Webinar , Documentation

  • Inditel supports the following languages:
    • English

  • Following are the typical users of the Inditel:
    • Self-Employed , Small-Business , Midsize-Business

  • Inditel supports the following deployment:
    • Cloud Hosted

  • Inditel supports the following devices and operating systems:
    • Web-Based