Does Hotjar offer a free version?

Yes, Hotjar offers a free version.

Does Hotjar offer a free trial?

Yes, Hotjar offers a free trial.

Are Credit Card details required for the Hotjar trial?

No, Credit Card details are not required for the Hotjar trial.

What are the pricing plans & packages of Hotjar?

Hotjar offers the following pricing plans and packages: Plus - $32 (Per Month) . Business - $80 (Per Month) . Scale - $171 (Per Month) .

What payment frequencies does Hotjar offer?

Hotjar supports the following payment frequencies: Annual Subscription

Does Hotjar offer an API?

No, Hotjar does not offer an API.

What type of support options does Hotjar offer?

Hotjar offers support with the following options: Email, Chat, Knowledge Base

What type of training options does Hotjar offer?

Hotjar offers training with the following options: Webinar, Documentation

What different languages does Hotjar support?

Hotjar supports the following languages: english, french, german, portuguese, spanish

Typical users of Hotjar include: Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

What deployment options does Hotjar support?

Hotjar supports the following deployment options: Cloud Hosted

What devices and operating systems does Hotjar support?

Hotjar supports the following devices and operating systems: Web-Based, Mac

Hotjar Reviews Oct 2025: Pricing & Features

Hotjar Overview

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and feedback polls are part of Hotjar's offerings, enabling direct user engagement to gather opinions and suggestions. The tool integrates with website platforms seamlessly, making it easy to set up and use. Hotjar's analytics provide actionable data, aiding in website optimization for a better user experience. Aimed at businesses and website owners, Hotjar simplifies user behavior analysis and enhances website effectiveness.

Contact Details

Hotjar
2014
United States
101-500

Support

Email
Chat
Knowledge Base

Training

Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
Mac

Typical Customers

Self-Employed
Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

English, French, German, Portuguese, Spanish

Industries

Information Technology & Services

Hotjar Features

Marketing Analytics Software

Predictive Analytics
Website Analytics
Dashboard
Engagement Tracking
Campaign Tracking
Customer Journey Mapping
ROI Tracking
Data Visualization
Social Media Integration
Behavior Tracking
AB Testing
Multi-Channel Attribution
Keyword Tracking
Performance Metrics
Reporting & Statistics
Customizable Reports
Campaign Analytics
Conversion Tracking
Customer Segmentation
Ad hoc Reporting
Multi-Channel Data Collection
Tag Management
Data Source Connectors
SEO Management
Cohort Analysis
KPI Monitoring

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Customer Satisfaction Software

Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey

Survey Software

URL Customization
Offline Response Collection
Feedback Management
Template Management
Email Marketing
Reporting/Analytics
Multi-Language
Data Import/Export
Real Time Data
Engagement Tracking
Question Piping
Data Analysis Tools
Activity Dashboard
Customer Segmentation
Question Library
Survey Builder
Customizable Questions
Randomization
Support Audio/Images/Video
Site Intercept Survey
Question Branching
Multi-Channel Distribution
Drag & Drop
Social Media Integration
Skip Logic
Response Validation
Pulse Surveys
Access Controls/Permissions
Visual Analytics
Alerts/Notifications

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Journey Mapping Tools Software

Customer Profiles
Behavioral Analytics
Reporting & Statistics
Customizable Templates
Drag & Drop
Activity Dashboard
Collaboration Tools
Customer Experience Management
Data Import/Export
Activity Tracking
Engagement Tracking
Performance Metrics
Predictive Analytics
Customer Segmentation

Customer Retention Software

Performance Metrics
Feedback Management
Customer Communication
Engagement Tracking
Customer Journey Mapping
Churn Management
Retention Tracking
Customer Segmentation
Customer Data Management
Personalization
Health Score
Customer Engagement

Heatmap Software

Website Analytics
For Sales Teams/Organizations
Data Visualization
Visual Analytics
Territorial Mapping
Reporting & Statistics
For Science
Behavioral Analytics
Real-Time Analytics
Heatmaps
Real-Time Data
Engagement Tracking
Geographic Maps
Dashboard
Hover Maps
Scroll Maps

Product Analytics Software

Customer Segmentation
Usage Tracking/Analytics
Funnel Analysis
Interactive Reports
Machine Learning
Session Recording
Engagement Tracking
Conversion Tracking
Cohort Analysis
Customer Journey Mapping
A/B Testing

Qualitative Data Analysis Software

Statistical Analysis
Qualitative Comparative Analysis
User Research Analysis
Annotations
Sentiment Analysis
Media Analytics
Reporting & Statistics
Text Analysis
Data Visualization
Mixed Methods Research
Multi-Language
Quantitative Analysis
Collaboration Tools
Data Import/Export

User Experience (UX) Software

User Research Analysis
Prototype Creation
Heatmaps
Usability Testing
User Journeys
Unmoderated Testing
For Websites
Screen Activity Recording
Reporting/Analytics
Third-Party Integrations
Surveys & Feedback
Data Import/Export
For Mobile
Collaboration Tools

User Testing Software

Quantitative Metrics
Surveys & Feedback
A/B Testing
Video recording/Transcriptions
Audience Targeting
Heatmaps
Reporting/Analytics
Annotations
Moderated Usability Testing

Web Analytics Software

Time on Site Tracking
User Interaction Tracking
Referral Tracking
Goal Setting/Tracking
Multiple Site Management
Campaign Management
Web Traffic Reporting
Pageview Tracking
Site Search Tracking
Keyword Tracking
Heatmaps
Funnel Analysis

Website Monitoring Software

Real-Time Monitoring
Transaction Monitoring
Event Logs
Visitor Tracking
Uptime Reporting
Availability Testing
Real-Time Notifications
Performance Metrics
Activity Dashboard
Alerts/Notifications
Data Visualization
FTP Monitoring
Server Monitoring

Website Optimization Tools Software

Link Management
A/B Testing
Website Analytics
Keyword Research Tools
Visitor Tracking
API
Content Management
Competitive Analysis
Engagement Tracking
Performance Metrics
Problem Area Alerts
Conversion Rate Optimization
Data Visualization
Web Traffic Reporting
Campaign Management

Hotjar Pricing

Pricing Type

Usage Based

Preferred Currency

USD ($)

Free Trial

15 Days

Free Version

Payment Frequency

Annual Subscription

Pricing Page

Plans & Packages

Plus

$32 Per Month

Business

$80 Per Month

Scale

$171 Per Month

Hotjar FAQs

Yes, Hotjar offers a free version.

Yes, Hotjar offers a free trial.

No, Credit Card details are not required for the Hotjar trial.

Hotjar offers the following pricing plans & packages:

Plus

$32 Per Month

Business

$80 Per Month

Scale

$171 Per Month

Hotjar supports the following payment frequencies:
- Annual Subscription

No, Hotjar does not offer an API.

Hotjar offers support with the following options:
- Email , Chat , Knowledge Base

Hotjar offers training with the following options:
- Webinar , Documentation

Hotjar supports the following languages:
- English , French , German , Portuguese , Spanish

Following are the typical users of the Hotjar:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

Hotjar supports the following deployment:
- Cloud Hosted

Hotjar supports the following devices and operating systems:
- Web-Based , Mac

Hotjar Comparisons

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Hotjar vs LivingLens

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Hotjar Claim

Why SoftwareWorld Chooses Hotjar: