HotelFriend Overview

HotelFriend is an intuitive billing and invoicing software tailored for the hospitality industry, enabling hotels to manage guest services, bookings, and payments effortlessly. Its allinone platform includes modules for front desk operations, housekeeping, room management, and invoicing, all aimed at enhancing guest satisfaction and streamlining hotel operations. HotelFriend supports integration with popular payment systems, allowing secure and fast processing of transactions. With realtime reporting, hotel managers gain valuable insights into financial performance, occupancy rates, and guest preferences. The software also features a booking engine that supports direct reservations and upselling services, boosting revenue and operational efficiency. Designed to be userfriendly, HotelFriend makes it easy for staff to manage services through a single interface. Whether it’s a boutique hotel or a large resort, HotelFriend’s features adapt to varying hospitality needs, ensuring smooth, efficient service for guests and management alike.

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HotelFriend Screenshot & Video

Contact Details

  • Vendor Name HotelFriend
  • Founded 2016
  • Location Germany

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, German, Italian, Spanish


Industries

Hospitality, Information Technology & Services

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HotelFriend Features

  • Arrow Icon Marketing Automation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Website Management
  • Arrow Icon Guest Communications
  • Arrow Icon Work Order Management
  • Arrow Icon Invoice Management
  • Arrow Icon Email Management
  • Arrow Icon Online Booking
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Owner Statements
  • Arrow Icon Contact Management
  • Arrow Icon Availability Management
  • Arrow Icon Reminders
  • Arrow Icon Multi-Currency
  • Arrow Icon Guest Experience Management
  • Arrow Icon Calendar Management
  • Arrow Icon Credit Card Processing
  • Arrow Icon Accounting
  • Arrow Icon Task Management
  • Arrow Icon Housekeeping Management
  • Arrow Icon Reservations Management
  • Arrow Icon Channel Management
  • Arrow Icon Electronic Payments
  • Arrow Icon Discount Management
  • Arrow Icon Inventory Management
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Short/Long Term Rental
  • Arrow Icon Rate Management
  • Arrow Icon Revenue Management
  • Arrow Icon Property Management
  • Arrow Icon Multi-Property
  • Arrow Icon Guest Check-in/Check-out
  • Arrow Icon Customer Support
  • Arrow Icon Activities Booking
  • Arrow Icon Website Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Language
  • Arrow Icon Booking Notes
  • Arrow Icon Booking Management
  • Arrow Icon Multi-Location
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Appointment Management
  • Arrow Icon CRM
  • Arrow Icon Availability Management
  • Arrow Icon Event Scheduling
  • Arrow Icon Price/Margin Management
  • Arrow Icon Payment Processing
  • Arrow Icon Rate Management
  • Arrow Icon Calendar Management
  • Arrow Icon Discount Management
  • Arrow Icon Customer History
  • Arrow Icon Real Time Updates
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Channel Management
  • Arrow Icon Online Booking
  • Arrow Icon Social Media Integration
  • Arrow Icon Promotions Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Room Booking
  • Arrow Icon Group Reservations
  • Arrow Icon SMS Messaging
  • Arrow Icon Dynamic Pricing
  • Arrow Icon Mobile Payments
  • Arrow Icon Billing Portal
  • Arrow Icon Project Billing
  • Arrow Icon Tax Calculation
  • Arrow Icon Multi-Currency
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Contact Database
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Credit Card Processing
  • Arrow Icon Customizable Invoices
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Invoice Processing
  • Arrow Icon Reminders
  • Arrow Icon Payment Processing
  • Arrow Icon Document Management
  • Arrow Icon Hourly Billing
  • Arrow Icon Contingency Billing
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Rate Management
  • Arrow Icon GDS/OTA Integration
  • Arrow Icon Maintenance Management
  • Arrow Icon Built-in Accounting
  • Arrow Icon Marketing Automation
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Multi-Property
  • Arrow Icon Guest Experience Management
  • Arrow Icon Online Booking
  • Arrow Icon Inventory Management
  • Arrow Icon Employee Management
  • Arrow Icon CRM
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Reputation Management
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Housekeeping Management
  • Arrow Icon Calendar Management
  • Arrow Icon Inventory Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Reservations Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Registration Management
  • Arrow Icon Channel Management
  • Arrow Icon Property Management
  • Arrow Icon Self Check-In/Check-Out
  • Arrow Icon Guest Communications
  • Arrow Icon Front Desk Management
  • Arrow Icon For Hostel/Dorm Managers
  • Arrow Icon Restriction Management
  • Arrow Icon Dynamic Pricing
  • Arrow Icon Room Inventory
  • Arrow Icon Reservations Management
  • Arrow Icon Promotions Management
  • Arrow Icon Kill Switch

HotelFriend Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$64 Per Month

HotelFriend FAQs

HotelFriend is an intuitive billing and invoicing software tailored for the hospitality industry, enabling hotels to manage guest services, bookings, and payments effortlessly. Its allinone platform includes modules for front desk operations, housekeeping, room management, and invoicing, all aimed at enhancing guest satisfaction and streamlining hotel operations. HotelFriend supports integration with popular payment systems, allowing secure and fast processing of transactions. With realtime reporting, hotel managers gain valuable insights into financial performance, occupancy rates, and guest preferences. The software also features a booking engine that supports direct reservations and upselling services, boosting revenue and operational efficiency. Designed to be userfriendly, HotelFriend makes it easy for staff to manage services through a single interface. Whether it’s a boutique hotel or a large resort, HotelFriend’s features adapt to varying hospitality needs, ensuring smooth, efficient service for guests and management alike.

  • No, HotelFriend does not offer a free version.

  • Yes, HotelFriend offers a free trial.

  • No, Credit Card details are not required for the HotelFriend trial.

  • HotelFriend offers the following pricing plans & packages:

    Basic

    $64 Per Month

  • HotelFriend supports the following payment frequencies:

    • Monthly Subscription

  • No, HotelFriend does not offer an API.

  • HotelFriend offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • HotelFriend offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • HotelFriend supports the following languages:
    • German , English , French , Italian , Spanish

  • Following are the typical users of the HotelFriend:
    • Self-Employed , Small-Business , Midsize-Business

  • HotelFriend supports the following deployment:
    • Cloud Hosted

  • HotelFriend supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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