Hallway is a remote support software solution designed to facilitate seamless troubleshooting and customer support for businesses. The platform allows support teams to remotely access and resolve issues on client systems, providing real-time assistance without the need for in-person visits. Hallway offers a range of features such as screen sharing, file transfer, and remote control, enabling support agents to quickly diagnose and fix problems. Its secure connection ensures that all remote sessions are encrypted, maintaining privacy and protecting sensitive information. With Hallway, businesses can improve their support workflows by reducing the time and costs associated with on-site visits. The software also integrates with popular CRM and ticketing systems, allowing for easy management of support requests. Its user-friendly interface ensures that both support agents and clients can easily navigate the platform, making remote support more efficient and effective. Hallway is ideal for businesses looking to provide high-quality customer service without geographical limitations.
Hallway
United States
Proprietary
Session Recording