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Hotel Guest Experience Software

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Guestware Overview

Guestware is a unique customer relationship management (CRM) software tailored specifically for the hospitality industry, focusing on enhancing guest experiences and operational efficiency. Its core strength lies in its guest service and experience management tools, enabling hotels to track and respond to guest needs promptly. The software facilitates personalized guest interactions through detailed profile management, which includes preferences and historical data. Guestware's integrated maintenance and housekeeping management system streamlines internal operations, ensuring prompt service delivery. Moreover, it offers insightful reporting features to analyze guest feedback and operational performance. Its mobile compatibility allows staff to access information on-the-go, improving responsiveness. With its intuitive interface and robust data security measures, Guestware stands out as a comprehensive solution for improving guest satisfaction and loyalty in the hospitality sector.

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Guestware Screenshot & Video

Contact Details

  • Vendor Name Guestware
  • Founded 1990
  • Location United States
  • Employees 1-10

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Hospitality, Information Technology & Services, Other Industries

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Guestware Features

  • Arrow Icon Rate Management
  • Arrow Icon GDS/OTA Integration
  • Arrow Icon Maintenance Management
  • Arrow Icon Built-in Accounting
  • Arrow Icon Marketing Automation
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Multi-Property
  • Arrow Icon Guest Experience Management
  • Arrow Icon Online Booking
  • Arrow Icon Inventory Management
  • Arrow Icon Employee Management
  • Arrow Icon CRM
  • Arrow Icon Reporting/Analytics

Guestware Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
Pricing Page  

Plans & Packages

Select

$112 Per Month

Guestware FAQs

Guestware is a unique customer relationship management (CRM) software tailored specifically for the hospitality industry, focusing on enhancing guest experiences and operational efficiency. Its core strength lies in its guest service and experience management tools, enabling hotels to track and respond to guest needs promptly. The software facilitates personalized guest interactions through detailed profile management, which includes preferences and historical data. Guestware's integrated maintenance and housekeeping management system streamlines internal operations, ensuring prompt service delivery. Moreover, it offers insightful reporting features to analyze guest feedback and operational performance. Its mobile compatibility allows staff to access information on-the-go, improving responsiveness. With its intuitive interface and robust data security measures, Guestware stands out as a comprehensive solution for improving guest satisfaction and loyalty in the hospitality sector.

  • No, Guestware does not offer a free version.

  • No, Guestware does not offer any free trial.

  • No, Credit Card details are not required for the Guestware trial.

  • Guestware offers the following pricing plans & packages:

    Select

    $112 Per Month

  • Guestware supports the following payment frequencies:

    • Annual Subscription

  • No, Guestware does not offer an API.

  • Guestware offers support with the following options:
    • 24x7 Support , Chat

  • Guestware offers training with the following options:
    • In-person , Webinar , Documentation

  • Guestware supports the following languages:
    • English

  • Following are the typical users of the Guestware:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Guestware supports the following deployment:
    • Cloud Hosted

  • Guestware supports the following devices and operating systems:
    • Web-Based