Guest Suite Overview

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and gather insights from customer feedback to improve service quality. The software also includes sentiment analysis tools that help businesses identify trends and areas for improvement. Additionally, Guest Suite provides reporting features, enabling users to track review performance over time. This software is essential for businesses looking to improve customer satisfaction, maintain a positive online reputation, and drive more bookings through enhanced guest engagement.

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Guest Suite Screenshot & Video

Contact Details

  • Vendor Name Guest Suite
  • Founded
  • Location France

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Goods, Professional Training

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Guest Suite Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Lead Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Contact Database
  • Arrow Icon Campaign Planning
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Channel Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Scheduling
  • Arrow Icon Drip Campaigns
  • Arrow Icon Lead Generation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Conversion Rate Optimization
  • Arrow Icon Visual Analytics
  • Arrow Icon Click Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Template Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Campaign Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Email Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Content Management
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Change Management
  • Arrow Icon Fulfillment Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Visual Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Image Editing
  • Arrow Icon Campaign Management
  • Arrow Icon Metadata Management
  • Arrow Icon Digital Asset Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Version Control
  • Arrow Icon Search/Filter
  • Arrow Icon Approval Process Control
  • Arrow Icon Template Management
  • Arrow Icon Artwork Management
  • Arrow Icon Content Library
  • Arrow Icon Document Storage
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Brand Guidelines
  • Arrow Icon Image Library
  • Arrow Icon File Management
  • Arrow Icon Scorecards
  • Arrow Icon Data Connectors
  • Arrow Icon KPI Monitoring
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Public Dashboards
  • Arrow Icon Data Visualization
  • Arrow Icon Private Dashboards
  • Arrow Icon Customizable Reports
  • Arrow Icon Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Widgets
  • Arrow Icon Dashboard Creation
  • Arrow Icon Data Synchronization
  • Arrow Icon Single Page View
  • Arrow Icon Trend Analysis
  • Arrow Icon Functions/Calculations
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Reverse Image Search
  • Arrow Icon Product Recommendations
  • Arrow Icon Video Search
  • Arrow Icon Image Tagging
  • Arrow Icon Intellectual Property Protection
  • Arrow Icon Barcode Recognition
  • Arrow Icon Mobile App
  • Arrow Icon Optical Character Recognition
  • Arrow Icon Search/Filter
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Product Search

Guest Suite Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Guest Suite FAQs

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and gather insights from customer feedback to improve service quality. The software also includes sentiment analysis tools that help businesses identify trends and areas for improvement. Additionally, Guest Suite provides reporting features, enabling users to track review performance over time. This software is essential for businesses looking to improve customer satisfaction, maintain a positive online reputation, and drive more bookings through enhanced guest engagement.

  • No, Guest Suite does not offer a free version.

  • Yes, Guest Suite offers a free trial.

  • No, Credit Card details are not required for the Guest Suite trial.

  • Guest Suite supports the following payment frequencies:

    • Annual Subscription

  • No, Guest Suite does not offer an API.

  • Guest Suite offers support with the following options:
    • Email , Phone , Chat

  • Guest Suite offers training with the following options:
    • Live Online , Webinar

  • Guest Suite supports the following languages:
    • English

  • Following are the typical users of the Guest Suite:
    • Self-Employed , Small-Business , Midsize-Business

  • Guest Suite supports the following deployment:
    • Cloud Hosted

  • Guest Suite supports the following devices and operating systems:
    • Web-Based