FieldAware is a cloud-based IT service software designed to streamline field service operations, improve productivity, and enhance customer satisfaction. The platform provides tools for scheduling, dispatching, and managing field technicians, ensuring that service requests are addressed promptly and efficiently. FieldAware allows businesses to track technician locations in real-time, assign jobs based on availability and proximity, and monitor job progress from start to finish. The software also includes features for managing work orders, invoicing, and customer communication, providing a seamless experience for both technicians and customers. FieldAware integrates with popular CRM and ERP systems, allowing businesses to synchronize data and improve collaboration between field and office teams. Its mobile app ensures that technicians can access job details, update work status, and capture customer signatures while on the go. With its focus on optimizing field service operations and improving customer satisfaction, FieldAware is ideal for businesses looking to enhance their IT service delivery.
FieldAware Claim
Why SoftwareWorld Chooses FieldAware:
“SoftwareWorld selected FieldAware based on its user-friendly interface, robust functionality, and exceptional customer support. Users praised its seamless scheduling, efficient dispatching, and real-time updates, which enhance field service management. The software's customization options and integration capabilities with other systems were also highlighted, making it a versatile choice for businesses seeking to optimize their field operations.”
GPS Insight
2004
United States
Email
Portfolio Management
