FCS Gateway Overview

FCS Gateway is a sophisticated call accounting software designed to enhance communication management within organizations. This powerful platform provides tools for tracking, analyzing, and reporting on call data, enabling businesses to optimize their telecommunication expenses. With its user-friendly interface, FCS Gateway allows administrators to generate detailed reports on call usage, costs, and patterns, providing insights for better decision-making. The software supports integration with various telephony systems, ensuring seamless data collection and analysis. Additionally, FCS Gateway includes features for monitoring employee performance and identifying potential areas for improvement. By implementing this call accounting solution, organizations can enhance operational efficiency, reduce costs, and improve overall communication strategies.

Read More

Contact Details

  • Vendor Name FCS Computer Systems
  • Founded 1982
  • Location Singapore

Support

  • 24x7 Support 24x7 Support

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health

You May Also Like

Call Accounting Mate

Call Accounting Mate

$79 Per month

CDR Call Reporting for Cisco

CDR Call Reporting for Cisco

perfeature

CloudTalk

CloudTalk

$25 Per month

CommView

CommView

Contact Vendor

FCS Gateway Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

FCS Gateway Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • SGD ($) SGD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$100 Per User

FCS Gateway FAQs

FCS Gateway is a sophisticated call accounting software designed to enhance communication management within organizations. This powerful platform provides tools for tracking, analyzing, and reporting on call data, enabling businesses to optimize their telecommunication expenses. With its user-friendly interface, FCS Gateway allows administrators to generate detailed reports on call usage, costs, and patterns, providing insights for better decision-making. The software supports integration with various telephony systems, ensuring seamless data collection and analysis. Additionally, FCS Gateway includes features for monitoring employee performance and identifying potential areas for improvement. By implementing this call accounting solution, organizations can enhance operational efficiency, reduce costs, and improve overall communication strategies.

  • No, FCS Gateway does not offer a free version.

  • Yes, FCS Gateway offers a free trial.

  • No, Credit Card details are not required for the FCS Gateway trial.

  • FCS Gateway offers the following pricing plans & packages:

    Basic

    $100 Per User

  • No, FCS Gateway does not offer an API.

  • FCS Gateway offers support with the following options:
    • 24x7 Support

  • FCS Gateway offers training with the following options:
    • In-person , Webinar , Documentation

  • FCS Gateway supports the following languages:
    • English

  • Following are the typical users of the FCS Gateway:
    • Self-Employed , Small-Business , Midsize-Business

  • FCS Gateway supports the following deployment:
    • Cloud Hosted

  • FCS Gateway supports the following devices and operating systems:
    • Web-Based