FanExam is a customer satisfaction software that allows businesses to measure and improve customer experiences through feedback and survey tools. Built around the Net Promoter Score (NPS) framework, FanExam enables companies to gather actionable insights directly from their customers. The software helps businesses create customized surveys, distribute them via multiple channels, and analyze the results to understand customer satisfaction and loyalty levels. FanExam's intuitive dashboard presents data in an easy-to-understand format, offering detailed analytics and reports on customer sentiment. Businesses can use this information to identify areas for improvement and implement strategies to enhance customer retention. FanExam also integrates with CRM systems, allowing companies to track customer feedback alongside their existing customer data. It’s ideal for businesses looking to drive customer loyalty and improve their overall service offerings.
FanExam
2014
Netherlands
Chat
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