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e-satisfaction.com Overview

e-satisfaction.com is a customer satisfaction software designed to help businesses track and improve customer experiences. The platform provides tools for collecting customer feedback through surveys, polls, and other engagement methods. e-satisfaction.com analyzes feedback in real-time, providing businesses with actionable insights into customer sentiment, satisfaction levels, and areas for improvement. The software supports multiple survey types, including NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score), giving businesses a comprehensive view of customer opinions. With its detailed analytics and reporting features, e-satisfaction.com helps businesses enhance customer loyalty, improve products and services, and optimize overall customer satisfaction.

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e-satisfaction.com Screenshot & Video

Contact Details

  • Vendor Name e-satisfaction
  • Founded
  • Location Greece

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Retail, Supermarkets & Grocery

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e-satisfaction.com Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

e-satisfaction.com Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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e-satisfaction.com FAQs

e-satisfaction.com is a customer satisfaction software designed to help businesses track and improve customer experiences. The platform provides tools for collecting customer feedback through surveys, polls, and other engagement methods. e-satisfaction.com analyzes feedback in real-time, providing businesses with actionable insights into customer sentiment, satisfaction levels, and areas for improvement. The software supports multiple survey types, including NPS (Net Promoter Score), CSAT (Customer Satisfaction), and CES (Customer Effort Score), giving businesses a comprehensive view of customer opinions. With its detailed analytics and reporting features, e-satisfaction.com helps businesses enhance customer loyalty, improve products and services, and optimize overall customer satisfaction.

  • No, e-satisfaction.com does not offer a free version.

  • Yes, e-satisfaction.com offers a free trial.

  • No, Credit Card details are not required for the e-satisfaction.com trial.

  • No, e-satisfaction.com does not offer an API.

  • e-satisfaction.com offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • e-satisfaction.com offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • e-satisfaction.com supports the following languages:
    • English

  • Following are the typical users of the e-satisfaction.com:
    • Self-Employed , Small-Business , Midsize-Business

  • e-satisfaction.com supports the following deployment:
    • Cloud Hosted , On-Premise

  • e-satisfaction.com supports the following devices and operating systems:
    • Web-Based , Linux