Dialfire Overview

Dialfire is a robust call center software designed to streamline communication and enhance customer engagement. With features like predictive dialing, real-time reporting, and seamless CRM integration, it empowers businesses to optimize their telemarketing and customer service operations. Users can create customized call lists, monitor agent performance, and utilize automatic call distribution for efficient call management. The intuitive interface and user-friendly tools make it easy to set up and manage campaigns, ensuring that your team remains productive. Additionally, Dialfire's cloud-based platform allows for remote work, making it ideal for modern call centers looking to scale operations while maintaining high service quality. Overall, Dialfire stands out as a comprehensive solution that meets the diverse needs of call center professionals.

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Dialfire Screenshot & Video

Contact Details

  • Vendor Name cloud IT Services
  • Founded 2010
  • Location Germany

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services, Insurance, Media, Outsourcing/Offshoring

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Dialfire Features

  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Email Marketing
  • Arrow Icon Web Forms
  • Arrow Icon Lead Capture
  • Arrow Icon Contact Database
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Campaign Planning
  • Arrow Icon Lead Segmentation
  • Arrow Icon Lead Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Chat/Messaging
  • Arrow Icon Prospecting Tools
  • Arrow Icon Campaign Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Social Media Integration
  • Arrow Icon Conversion Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Lead Nurturing
  • Arrow Icon Email Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages
  • Arrow Icon Multi-Campaign
  • Arrow Icon Lead Verification
  • Arrow Icon Forms Management
  • Arrow Icon Lead Scoring
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Credit Reporting
  • Arrow Icon In-House Collections
  • Arrow Icon Client Management
  • Arrow Icon Electronic Payments
  • Arrow Icon Contact Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Workflow Management
  • Arrow Icon Transaction Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Automated Notices
  • Arrow Icon Multiple User Accounts
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Compliance Management
  • Arrow Icon Collection Agencies
  • Arrow Icon Commission Management
  • Arrow Icon Payment Plans
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance
  • Arrow Icon Call Monitoring
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Logging
  • Arrow Icon Campaign Management
  • Arrow Icon Caller ID
  • Arrow Icon CRM
  • Arrow Icon Callback Scheduling
  • Arrow Icon Outbound Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Inbound Call Center
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Scripting
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Lead Distribution
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

Dialfire Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Dialfire FAQs

Dialfire is a robust call center software designed to streamline communication and enhance customer engagement. With features like predictive dialing, real-time reporting, and seamless CRM integration, it empowers businesses to optimize their telemarketing and customer service operations. Users can create customized call lists, monitor agent performance, and utilize automatic call distribution for efficient call management. The intuitive interface and user-friendly tools make it easy to set up and manage campaigns, ensuring that your team remains productive. Additionally, Dialfire's cloud-based platform allows for remote work, making it ideal for modern call centers looking to scale operations while maintaining high service quality. Overall, Dialfire stands out as a comprehensive solution that meets the diverse needs of call center professionals.

  • Yes, Dialfire offers a free version.

  • Yes, Dialfire offers a free trial.

  • No, Credit Card details are not required for the Dialfire trial.

  • Dialfire supports the following payment frequencies:

    • Monthly Subscription

  • No, Dialfire does not offer an API.

  • Dialfire offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Dialfire offers training with the following options:
    • Live Online , Documentation

  • Dialfire supports the following languages:
    • English

  • Following are the typical users of the Dialfire:
    • Self-Employed , Small-Business , Midsize-Business

  • Dialfire supports the following deployment:
    • Cloud Hosted

  • Dialfire supports the following devices and operating systems:
    • Web-Based

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