Does Dezide offer a free version?

No, Dezide does not offer a free version.

Does Dezide offer a free trial?

Yes, Dezide offers a free trial.

Are Credit Card details required for the Dezide trial?

No, Credit Card details are not required for the Dezide trial.

What are the pricing plans & packages of Dezide?

Dezide offers the following pricing plans and packages: Basic - $49 (Per Feature) .

Does Dezide offer an API?

No, Dezide does not offer an API.

What type of support options does Dezide offer?

Dezide offers support with the following options: Email, Phone, Knowledge Base, FAQs/Forum

What different languages does Dezide support?

Dezide supports the following languages: English

Typical users of Dezide include: Self-Employed, Small-Business, Midsize-Business

What deployment options does Dezide support?

Dezide supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does Dezide support?

Dezide supports the following devices and operating systems: Web-Based, Windows, Linux

Dezide Reviews Oct 2025: Pricing & Features

Dezide Overview

Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively. Dezide’s AI-powered decision support system assists agents by providing relevant solutions during calls, ensuring faster problem resolution and improved customer satisfaction. The software integrates with existing CRM and ticketing systems, streamlining operations and reducing response times. With its easy-to-use interface and advanced functionality, Dezide is ideal for businesses looking to enhance their call center operations and deliver superior customer service.

Contact Details

Dezide
2001
Denmark

Support

Email
Phone
Knowledge Base
FAQs/Forum

Training

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
Windows
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Machinery, Public Policy, Real Estate, Telecommunications

Dezide Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Artificial Intelligence

Dezide Pricing

Pricing Type

Per Feature

Preferred Currency

EUR (€)

Free Trial

Free Version

Payment Frequency

Plans & Packages

Basic

$49 Per Feature

Dezide FAQs

No, Dezide does not offer a free version.

Yes, Dezide offers a free trial.

No, Credit Card details are not required for the Dezide trial.

Dezide offers the following pricing plans & packages:

Basic

$49 Per Feature

No, Dezide does not offer an API.

Dezide offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum

Dezide supports the following languages:
- English

Following are the typical users of the Dezide:
- Self-Employed , Small-Business , Midsize-Business

Dezide supports the following deployment:
- Cloud Hosted , On-Premise

Dezide supports the following devices and operating systems:
- Web-Based , Windows , Linux

Dezide Claim

Dezide Overview