Dameware Remote Support Overview

Dameware Remote Support is a comprehensive remote support software that enables IT professionals to manage and troubleshoot devices across an organization. The platform includes remote desktop access, system monitoring, and diagnostic tools, allowing IT teams to assist users without leaving their desks. Dameware Remote Support supports integrations with Active Directory, enabling administrators to manage users and permissions easily. The software’s session recording and auditing features help teams maintain compliance and review support interactions. With real-time alerts and reporting, Dameware Remote Support provides insights into network health and system performance. By centralizing IT support tasks, Dameware Remote Support enhances operational efficiency, reduces response times, and ensures secure remote access.

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Contact Details

  • Vendor Name SolarWinds
  • Founded 1999
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, German, Italian, Portuguese, Spanish


Industries

Computer Software, Human Resources, Information Technology & Services

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Dameware Remote Support Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

Dameware Remote Support Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Dameware Remote Support FAQs

Dameware Remote Support is a comprehensive remote support software that enables IT professionals to manage and troubleshoot devices across an organization. The platform includes remote desktop access, system monitoring, and diagnostic tools, allowing IT teams to assist users without leaving their desks. Dameware Remote Support supports integrations with Active Directory, enabling administrators to manage users and permissions easily. The software’s session recording and auditing features help teams maintain compliance and review support interactions. With real-time alerts and reporting, Dameware Remote Support provides insights into network health and system performance. By centralizing IT support tasks, Dameware Remote Support enhances operational efficiency, reduces response times, and ensures secure remote access.

  • No, Dameware Remote Support does not offer a free version.

  • Yes, Dameware Remote Support offers a free trial.

  • No, Credit Card details are not required for the Dameware Remote Support trial.

  • No, Dameware Remote Support does not offer an API.

  • Dameware Remote Support offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Dameware Remote Support supports the following languages:
    • German , English , Italian , Portuguese , Spanish

  • Following are the typical users of the Dameware Remote Support:
    • Self-Employed , Small-Business , Midsize-Business

  • Dameware Remote Support supports the following deployment:
    • Cloud Hosted

  • Dameware Remote Support supports the following devices and operating systems:
    • Web-Based

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