CustomerSure Overview

CustomerSure is an innovative survey software designed to help businesses gather valuable customer feedback and improve their services. With its user-friendly interface, businesses can create customized surveys to assess customer satisfaction, product quality, and overall experience. CustomerSure offers a variety of question types, including multiple-choice, open-ended, and rating scales, allowing organizations to gather comprehensive insights. The platform also features advanced analytics tools that enable users to track responses in real time, identify trends, and generate detailed reports. Additionally, CustomerSure supports automated follow-ups, ensuring that businesses can address concerns promptly and foster customer loyalty. The software integrates seamlessly with popular CRM systems, enhancing data collection and management processes. By prioritizing customer feedback, organizations can make informed decisions that drive improvements and enhance overall customer satisfaction. Overall, CustomerSure is an essential tool for any business looking to better understand their customers and improve their offerings.

Read More

Contact Details

  • Vendor Name CustomerSure
  • Founded 2010
  • Location United Kingdom

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Norwegian, Spanish, Swedish, Thai, Chinese (Simplified)


Industries

Oil & Energy

You May Also Like

Survicate

Survicate

   (4.0)

$299 Per month

Moosend

Moosend

$7 Per month

Outgrow

Outgrow

$14 Per month

CustomerSure Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Change Management
  • Arrow Icon Fulfillment Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Visual Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Image Editing
  • Arrow Icon Campaign Management
  • Arrow Icon Metadata Management
  • Arrow Icon Digital Asset Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Version Control
  • Arrow Icon Search/Filter
  • Arrow Icon Approval Process Control
  • Arrow Icon Template Management
  • Arrow Icon Artwork Management
  • Arrow Icon Content Library
  • Arrow Icon Document Storage
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Brand Guidelines
  • Arrow Icon Image Library
  • Arrow Icon File Management
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

CustomerSure Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

CustomerSure FAQs

CustomerSure is an innovative survey software designed to help businesses gather valuable customer feedback and improve their services. With its user-friendly interface, businesses can create customized surveys to assess customer satisfaction, product quality, and overall experience. CustomerSure offers a variety of question types, including multiple-choice, open-ended, and rating scales, allowing organizations to gather comprehensive insights. The platform also features advanced analytics tools that enable users to track responses in real time, identify trends, and generate detailed reports. Additionally, CustomerSure supports automated follow-ups, ensuring that businesses can address concerns promptly and foster customer loyalty. The software integrates seamlessly with popular CRM systems, enhancing data collection and management processes. By prioritizing customer feedback, organizations can make informed decisions that drive improvements and enhance overall customer satisfaction. Overall, CustomerSure is an essential tool for any business looking to better understand their customers and improve their offerings.

  • No, CustomerSure does not offer a free version.

  • Yes, CustomerSure offers a free trial.

  • No, Credit Card details are not required for the CustomerSure trial.

  • CustomerSure supports the following payment frequencies:

    • Monthly Subscription

  • No, CustomerSure does not offer an API.

  • CustomerSure offers support with the following options:
    • Email , Phone , Chat

  • CustomerSure offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • CustomerSure supports the following languages:
    • Arabic , Danish , German , English , Finnish , French , Hebrew , Indonesian , Italian , Japanese , Dutch , Norwegian , Spanish , Swedish , Thai , Chinese (Simplified)

  • Following are the typical users of the CustomerSure:
    • Self-Employed , Small-Business , Midsize-Business

  • CustomerSure supports the following deployment:
    • Cloud Hosted

  • CustomerSure supports the following devices and operating systems:
    • Web-Based