CROSS-CRM logo

CROSS-CRM Claim

  Write a Review Visit Website  

CROSS-CRM Overview

CROSS-CRM is a customer experience management software designed to help businesses understand and enhance customer interactions across multiple touchpoints. The platform provides a centralized view of customer data, enabling businesses to track customer journeys, gather feedback, and identify areas for improvement. With its real-time analytics and reporting tools, CROSS-CRM allows businesses to make data-driven decisions to improve customer satisfaction and loyalty. The software also integrates with various CRM and marketing platforms, ensuring seamless communication and engagement. CROSS-CRM is perfect for businesses looking to optimize their customer experience strategies and foster stronger relationships with their clients.

Read More

CROSS-CRM Screenshot & Video

Contact Details

  • Vendor Name CUSTOMER SQUARE
  • Founded 2008
  • Location France

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

You May Also Like

Survicate

Survicate

   (4.0)

$299 Per month

CallVU

CallVU

 Write a Review

$130 Per year

Freshdesk

Freshdesk

 Write a Review

$999 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

CROSS-CRM Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

CROSS-CRM Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$45 Per Feature

Top CROSS-CRM Alternatives

View all CROSS-CRM Alternatives

Jotform

LiveAgent

Podium Verified Profile

SurveyMonkey

CROSS-CRM FAQs

CROSS-CRM is a customer experience management software designed to help businesses understand and enhance customer interactions across multiple touchpoints. The platform provides a centralized view of customer data, enabling businesses to track customer journeys, gather feedback, and identify areas for improvement. With its real-time analytics and reporting tools, CROSS-CRM allows businesses to make data-driven decisions to improve customer satisfaction and loyalty. The software also integrates with various CRM and marketing platforms, ensuring seamless communication and engagement. CROSS-CRM is perfect for businesses looking to optimize their customer experience strategies and foster stronger relationships with their clients.

  • No, CROSS-CRM does not offer a free version.

  • Yes, CROSS-CRM offers a free trial.

  • No, Credit Card details are not required for the CROSS-CRM trial.

  • CROSS-CRM offers the following pricing plans & packages:

    Basic

    $45 Per Feature

  • CROSS-CRM supports the following payment frequencies:

    • Monthly Subscription

  • No, CROSS-CRM does not offer an API.

  • CROSS-CRM offers support with the following options:
    • 24x7 Support , Email , Phone

  • CROSS-CRM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • CROSS-CRM supports the following languages:
    • English

  • Following are the typical users of the CROSS-CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • CROSS-CRM supports the following deployment:
    • Cloud Hosted

  • CROSS-CRM supports the following devices and operating systems:
    • Web-Based