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#1 Business Messaging Platform For Startups & SMBs

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Crisp Overview

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its user-friendly interface, helping teams respond to customer inquiries quickly and efficiently. Key features include real-time notifications, automated replies, and a unified inbox, which streamline customer service processes. This makes Crisp especially valuable for small and medium-sized businesses seeking an effective yet straightforward solution for enhancing customer engagement and team communication. Overall, Crisp offers a practical approach to handling customer relationships and internal team conversations in a seamless and integrated manner.

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Crisp Screenshot & Video

Contact Details

  • Vendor Name Crisp
  • Founded 2015
  • Location France
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Chinese, Dutch, English, Finnish, French, German, Hungarian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

Industries

Information Technology & Services, Other Industries

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Crisp Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management

Crisp Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Pro

$25 Per Month

Top Crisp Alternatives

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Intercom

LiveAgent

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Salesforce Service Cloud

Crisp FAQs

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its user-friendly interface, helping teams respond to customer inquiries quickly and efficiently. Key features include real-time notifications, automated replies, and a unified inbox, which streamline customer service processes. This makes Crisp especially valuable for small and medium-sized businesses seeking an effective yet straightforward solution for enhancing customer engagement and team communication. Overall, Crisp offers a practical approach to handling customer relationships and internal team conversations in a seamless and integrated manner.

  • Yes, Crisp offers a free version.

  • Yes, Crisp offers a free trial.

  • No, Credit Card details are not required for the Crisp trial.

  • Crisp offers the following pricing plans & packages:

    Pro

    $25 Per Month

  • Crisp supports the following payment frequencies:

    • Monthly Payment

  • Yes, Crisp offers an API.

  • Crisp offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Crisp offers training with the following options:
    • Webinar , Documentation

  • Crisp supports the following languages:
    • Chinese , Dutch , English , Finnish , French , German , Hungarian , Japanese , Polish , Portuguese , Russian , Spanish , Turkish

  • Following are the typical users of the Crisp:
    • Self-Employed , Small-Business , Midsize-Business

  • Crisp supports the following deployment:
    • Cloud Hosted

  • Crisp supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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