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Cora Journey360 Overview

Cora Journey360 is a customer experience software designed to help organizations understand and optimize their customer journeys effectively. The platform provides tools for mapping customer interactions across various touchpoints, allowing businesses to visualize and analyze customer experiences. With powerful analytics capabilities, Cora Journey360 helps organizations identify pain points, track customer satisfaction metrics, and make data-driven improvements to enhance overall experiences. The software also supports feedback collection through surveys and interviews, providing valuable insights into customer preferences and behaviors. By leveraging Cora Journey360, businesses can foster stronger customer relationships, improve service delivery, and ultimately drive loyalty and retention.

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Contact Details

  • Vendor Name Raizlabs
  • Founded
  • Location United States

Support

    NA

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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Cora Journey360 Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon User Research Analysis
  • Arrow Icon Prototype Creation
  • Arrow Icon Heatmaps
  • Arrow Icon Usability Testing
  • Arrow Icon User Journeys
  • Arrow Icon Unmoderated Testing
  • Arrow Icon For Websites
  • Arrow Icon Screen Activity Recording
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Data Import/Export
  • Arrow Icon For Mobile
  • Arrow Icon Collaboration Tools

Cora Journey360 Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$500 Per Feature

Cora Journey360 FAQs

Cora Journey360 is a customer experience software designed to help organizations understand and optimize their customer journeys effectively. The platform provides tools for mapping customer interactions across various touchpoints, allowing businesses to visualize and analyze customer experiences. With powerful analytics capabilities, Cora Journey360 helps organizations identify pain points, track customer satisfaction metrics, and make data-driven improvements to enhance overall experiences. The software also supports feedback collection through surveys and interviews, providing valuable insights into customer preferences and behaviors. By leveraging Cora Journey360, businesses can foster stronger customer relationships, improve service delivery, and ultimately drive loyalty and retention.

  • No, Cora Journey360 does not offer a free version.

  • Yes, Cora Journey360 offers a free trial.

  • No, Credit Card details are not required for the Cora Journey360 trial.

  • Cora Journey360 offers the following pricing plans & packages:

    Basic

    $500 Per Feature

  • Cora Journey360 supports the following payment frequencies:

    • Monthly Subscription

  • No, Cora Journey360 does not offer an API.

  • Cora Journey360 offers training with the following options:
    • In-person , Live Online , Documentation

  • Cora Journey360 supports the following languages:
    • English

  • Following are the typical users of the Cora Journey360:
    • Self-Employed , Small-Business , Midsize-Business

  • Cora Journey360 supports the following deployment:
    • Cloud Hosted

  • Cora Journey360 supports the following devices and operating systems:
    • Web-Based