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Conclusion Overview

Conclusion is an innovative service desk software designed to streamline IT support and enhance service delivery for organizations. The platform provides tools for ticket management, incident tracking, and service request automation, enabling support teams to respond to issues efficiently. With its intuitive interface, users can easily submit and track service requests, ensuring transparency and accountability in the support process. Conclusion also offers robust reporting and analytics capabilities, allowing organizations to assess performance metrics, identify trends, and implement improvements. The software supports integration with existing IT management tools, enhancing its functionality and ensuring a seamless workflow. By optimizing service desk operations, Conclusion empowers organizations to improve user satisfaction, reduce response times, and enhance overall IT service delivery.

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Contact Details

  • Vendor Name Eller
  • Founded 1998
  • Location

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Services, Information Technology & Services, Telecommunications

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Conclusion Features

  • Arrow Icon Business Process Automation
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Configurable Workflow
  • Arrow Icon Process Change Tracking
  • Arrow Icon Business Process Control
  • Arrow Icon Forms Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Workflow Management
  • Arrow Icon No-Code
  • Arrow Icon Third Party Integrations
  • Arrow Icon Approval Process Control
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Process Modeling & Designing
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Customizable Fields
  • Arrow Icon Monitoring
  • Arrow Icon Email Management
  • Arrow Icon Data Visualization
  • Arrow Icon Calendar Management
  • Arrow Icon User Management
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Forms Automation
  • Arrow Icon Compliance Management
  • Arrow Icon CAPA
  • Arrow Icon Document Management
  • Arrow Icon Training Management
  • Arrow Icon Maintenance Management
  • Arrow Icon Quality Control
  • Arrow Icon ISO Standards Management
  • Arrow Icon Document Coding & Control
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Equipment Management
  • Arrow Icon Defect Tracking
  • Arrow Icon Version Control
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Change Management
  • Arrow Icon Audit Management
  • Arrow Icon Risk Management
  • Arrow Icon Workflow Management
  • Arrow Icon Task Management
  • Arrow Icon Complaint Management
  • Arrow Icon Supplier Quality Control
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Status Tracking
  • Arrow Icon Document Management
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Management
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Lifecycle Management
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Document Storage
  • Arrow Icon Task Management
  • Arrow Icon Progress Tracking
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Version Control
  • Arrow Icon Change Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

Conclusion Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Conclusion FAQs

Conclusion is an innovative service desk software designed to streamline IT support and enhance service delivery for organizations. The platform provides tools for ticket management, incident tracking, and service request automation, enabling support teams to respond to issues efficiently. With its intuitive interface, users can easily submit and track service requests, ensuring transparency and accountability in the support process. Conclusion also offers robust reporting and analytics capabilities, allowing organizations to assess performance metrics, identify trends, and implement improvements. The software supports integration with existing IT management tools, enhancing its functionality and ensuring a seamless workflow. By optimizing service desk operations, Conclusion empowers organizations to improve user satisfaction, reduce response times, and enhance overall IT service delivery.

  • No, Conclusion does not offer a free version.

  • Yes, Conclusion offers a free trial.

  • No, Credit Card details are not required for the Conclusion trial.

  • Conclusion supports the following payment frequencies:

    • One-Time Payment

  • No, Conclusion does not offer an API.

  • Conclusion offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Conclusion offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Conclusion supports the following languages:
    • English

  • Following are the typical users of the Conclusion:
    • Self-Employed , Small-Business , Midsize-Business

  • Conclusion supports the following deployment:
    • Cloud Hosted , On-Premise

  • Conclusion supports the following devices and operating systems:
    • Web-Based , Linux

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