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The Most Powerful CUCM Reporting and Analytics Tool on the Market

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Cisco CDR Reporting & Analytics Overview

Cisco CDR Reporting & Analytics is a reporting software specifically designed for businesses using Cisco’s telephony systems, providing insights into call data, usage trends, and network performance. The platform collects Call Detail Records (CDR) and organizes them into customizable reports, allowing IT teams to monitor call volume, call quality, and user activity. Cisco CDR’s real-time analytics help organizations identify usage patterns, detect issues, and optimize resource allocation. The software’s alerting features notify administrators of unusual activity, ensuring prompt response to potential disruptions. By offering detailed call analytics, Cisco CDR Reporting & Analytics supports efficient telecom management, enhances communication quality, and improves overall network performance.

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Cisco CDR Reporting & Analytics Screenshot & Video

Contact Details

  • Vendor Name Sideview
  • Founded 2010
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Education Management, Financial Services, Hospital & Health Care

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Cisco CDR Reporting & Analytics Features

  • Arrow Icon Data Discovery
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Storage Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Visual Analytics
  • Arrow Icon Customizable Reports
  • Arrow Icon Data Mapping
  • Arrow Icon Ad hoc Analysis
  • Arrow Icon Visual Discovery
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Performance Metrics
  • Arrow Icon Dashboard
  • Arrow Icon Drag & Drop
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Search/Filter
  • Arrow Icon Charting
  • Arrow Icon Data Extraction
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Metadata Management
  • Arrow Icon Widgets
  • Arrow Icon Data Connectors
  • Arrow Icon Forecasting
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Self-service Analytics
  • Arrow Icon User Management
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Fixed Line Compatibility
  • Arrow Icon Invoice Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Chargeback Tracking
  • Arrow Icon Mobile Line Compatibility
  • Arrow Icon Inventory Management
  • Arrow Icon Contract Negotiation
  • Arrow Icon Procurement Management
  • Arrow Icon Billing for Data
  • Arrow Icon Internal Cost Allocation
  • Arrow Icon Invoice Processing
  • Arrow Icon Billing for Voice
  • Arrow Icon Call Monitoring
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Billing & Invoicing

Cisco CDR Reporting & Analytics Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Base Tier

$1200 Per Year

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Cisco CDR Reporting & Analytics FAQs

Cisco CDR Reporting & Analytics is a reporting software specifically designed for businesses using Cisco’s telephony systems, providing insights into call data, usage trends, and network performance. The platform collects Call Detail Records (CDR) and organizes them into customizable reports, allowing IT teams to monitor call volume, call quality, and user activity. Cisco CDR’s real-time analytics help organizations identify usage patterns, detect issues, and optimize resource allocation. The software’s alerting features notify administrators of unusual activity, ensuring prompt response to potential disruptions. By offering detailed call analytics, Cisco CDR Reporting & Analytics supports efficient telecom management, enhances communication quality, and improves overall network performance.

  • No, Cisco CDR Reporting & Analytics does not offer a free version.

  • Yes, Cisco CDR Reporting & Analytics offers a free trial.

  • No, Credit Card details are not required for the Cisco CDR Reporting & Analytics trial.

  • Cisco CDR Reporting & Analytics offers the following pricing plans & packages:

    Base Tier

    $1200 Per Year

  • Cisco CDR Reporting & Analytics supports the following payment frequencies:

    • Annual Subscription

  • No, Cisco CDR Reporting & Analytics does not offer an API.

  • Cisco CDR Reporting & Analytics offers support with the following options:
    • Email , Phone

  • Cisco CDR Reporting & Analytics offers training with the following options:
    • Live Online , Documentation

  • Cisco CDR Reporting & Analytics supports the following languages:
    • English

  • Following are the typical users of the Cisco CDR Reporting & Analytics:
    • Self-Employed , Small-Business , Midsize-Business

  • Cisco CDR Reporting & Analytics supports the following deployment:
    • Cloud Hosted , On-Premise

  • Cisco CDR Reporting & Analytics supports the following devices and operating systems:
    • Web-Based , Windows , Linux