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The Ultimate Platform to Retain & Expand Customers

Churn360 Overview

Churn360 is a powerful customer success software that helps businesses reduce churn and maximize customer lifetime value. This platform provides businesses with tools to monitor and analyze customer behavior, engagement, and satisfaction, enabling them to take proactive steps to retain at-risk customers. Churn360 integrates with customer data sources, including CRM and support systems, to provide a 360-degree view of customer interactions. By tracking key metrics such as product usage, customer feedback, and support tickets, businesses can identify early warning signs of churn and create personalized retention strategies. The software offers features like automated alerts, customer health scoring, and segmentation, making it easier for customer success teams to prioritize their efforts and engage with customers at the right time. With Churn360, businesses can increase customer satisfaction, improve retention rates, and drive revenue growth by fostering long-term relationships with their customers. Its user-friendly interface and comprehensive analytics also enable businesses to measure the success of their retention efforts.

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Churn360 Screenshot & Video

Contact Details

  • Vendor Name Kovai.co
  • Founded 2017
  • Location United Kingdom
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Education Management, Financial Services, Leisure & Travel, Travel & Tourism

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Churn360 Features

  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Churn360 Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Startup

$399 Per Month

Churn360 FAQs

Churn360 is a powerful customer success software that helps businesses reduce churn and maximize customer lifetime value. This platform provides businesses with tools to monitor and analyze customer behavior, engagement, and satisfaction, enabling them to take proactive steps to retain at-risk customers. Churn360 integrates with customer data sources, including CRM and support systems, to provide a 360-degree view of customer interactions. By tracking key metrics such as product usage, customer feedback, and support tickets, businesses can identify early warning signs of churn and create personalized retention strategies. The software offers features like automated alerts, customer health scoring, and segmentation, making it easier for customer success teams to prioritize their efforts and engage with customers at the right time. With Churn360, businesses can increase customer satisfaction, improve retention rates, and drive revenue growth by fostering long-term relationships with their customers. Its user-friendly interface and comprehensive analytics also enable businesses to measure the success of their retention efforts.

  • No, Churn360 does not offer a free version.

  • Yes, Churn360 offers a free trial.

  • No, Credit Card details are not required for the Churn360 trial.

  • Churn360 offers the following pricing plans & packages:

    Startup

    $399 Per Month

  • Churn360 supports the following payment frequencies:

    • Monthly Subscription

  • No, Churn360 does not offer an API.

  • Churn360 offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Churn360 offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Churn360 supports the following languages:
    • English

  • Following are the typical users of the Churn360:
    • Self-Employed , Small-Business , Midsize-Business

  • Churn360 supports the following deployment:
    • Cloud Hosted

  • Churn360 supports the following devices and operating systems:
    • Web-Based