CHI Express Overview

CHI Express is a customer experience software that helps businesses enhance customer satisfaction by providing tools for managing feedback, surveys, and customer engagement. The software allows companies to collect and analyze customer feedback in real-time, providing insights into customer preferences and pain points. CHI Express enables businesses to track key performance metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, helping them improve their products and services based on customer input. The platform’s automation features also allow businesses to respond to customer queries quickly, boosting retention and loyalty. CHI Express is perfect for organizations seeking to elevate the customer experience through actionable insights and improved engagement strategies.

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Contact Details

  • Vendor Name Logica Infotech Services
  • Founded 2010
  • Location India

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

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CHI Express Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

CHI Express Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$2650 One-time

CHI Express FAQs

CHI Express is a customer experience software that helps businesses enhance customer satisfaction by providing tools for managing feedback, surveys, and customer engagement. The software allows companies to collect and analyze customer feedback in real-time, providing insights into customer preferences and pain points. CHI Express enables businesses to track key performance metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, helping them improve their products and services based on customer input. The platform’s automation features also allow businesses to respond to customer queries quickly, boosting retention and loyalty. CHI Express is perfect for organizations seeking to elevate the customer experience through actionable insights and improved engagement strategies.

  • No, CHI Express does not offer a free version.

  • Yes, CHI Express offers a free trial.

  • No, Credit Card details are not required for the CHI Express trial.

  • CHI Express offers the following pricing plans & packages:

    Basic

    $2650 One-time

  • CHI Express supports the following payment frequencies:

    • One-Time Payment

  • No, CHI Express does not offer an API.

  • CHI Express offers support with the following options:
    • Chat

  • CHI Express offers training with the following options:
    • Live Online , Documentation

  • CHI Express supports the following languages:
    • English

  • Following are the typical users of the CHI Express:
    • Self-Employed , Small-Business , Midsize-Business

  • CHI Express supports the following deployment:
    • Cloud Hosted

  • CHI Express supports the following devices and operating systems:
    • Web-Based