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Cherwell Service Management Claim

Enterprise Service Management Software

Why SoftwareWorld Chooses Cherwell Service Management:

“SoftwareWorld selected Cherwell Service Management based on positive online user reviews highlighting its user-friendly interface, robust customization options, and efficient workflow automation. Users appreciate its flexibility in adapting to various business needs and its ability to streamline IT service management processes. The platform's strong customer support and comprehensive reporting features also contribute to its high ratings.”

Highly Recommended

Cherwell Service Management Overview

Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization without the need for deep technical knowledge. This means that adapting the software to fit specific business needs is straightforward and quick. Cherwell also offers comprehensive asset management capabilities, ensuring that all IT assets are tracked and managed effectively. Additionally, it integrates seamlessly with other tools and systems, enhancing collaboration and data sharing across departments. With robust reporting and analytics, Cherwell provides valuable insights into IT performance, aiding in decision-making and strategy development. Its scalable nature makes Cherwell Service Management suitable for businesses of all sizes, offering a solution that grows with the company.

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Cherwell Service Management Screenshot & Video

Contact Details

  • Vendor Name Ivanti
  • Founded 1985
  • Location United States
  • Employees 1000+

Support

  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, French, German, Portuguese, Spanish


Industries

Defense & Space, Higher Education, Hospital & Health Care, Logistics & Supply Chain, Public Sector, Retail

Cherwell Service Management Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Milestone Tracking
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Portfolio Management
  • Arrow Icon Change Management
  • Arrow Icon Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Resource Management
  • Arrow Icon Risk Management
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Requirements Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Prioritization
  • Arrow Icon Task Scheduling
  • Arrow Icon Planning Tools
  • Arrow Icon Project Planning
  • Arrow Icon Projections
  • Arrow Icon Progress Tracking
  • Arrow Icon Project Tracking
  • Arrow Icon Commenting/Notes
  • Arrow Icon Task Management
  • Arrow Icon Document Management
  • Arrow Icon Project Time Tracking
  • Arrow Icon Deadline Management
  • Arrow Icon Timesheet Management
  • Arrow Icon Calendar Management
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Assignment Management
  • Arrow Icon Kanban Board
  • Arrow Icon Agile Methodologies
  • Arrow Icon Contract/License Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Procurement Management
  • Arrow Icon Supplier Management
  • Arrow Icon Configuration Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Audit Management
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Requisition Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Approval Process Control
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customizable Templates
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Mobile Access
  • Arrow Icon Kanban Board
  • Arrow Icon For Nonprofits
  • Arrow Icon Calendar Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Cherwell Service Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Cherwell Service Management FAQs

Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization without the need for deep technical knowledge. This means that adapting the software to fit specific business needs is straightforward and quick. Cherwell also offers comprehensive asset management capabilities, ensuring that all IT assets are tracked and managed effectively. Additionally, it integrates seamlessly with other tools and systems, enhancing collaboration and data sharing across departments. With robust reporting and analytics, Cherwell provides valuable insights into IT performance, aiding in decision-making and strategy development. Its scalable nature makes Cherwell Service Management suitable for businesses of all sizes, offering a solution that grows with the company.

  • No, Cherwell Service Management does not offer a free version.

  • Yes, Cherwell Service Management offers a free trial.

  • No, Credit Card details are not required for the Cherwell Service Management trial.

  • No, Cherwell Service Management does not offer an API.

  • Cherwell Service Management offers support with the following options:
    • Knowledge Base

  • Cherwell Service Management offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Cherwell Service Management supports the following languages:
    • English , French , German , Portuguese , Spanish

  • Following are the typical users of the Cherwell Service Management:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Cherwell Service Management supports the following deployment:
    • Cloud Hosted

  • Cherwell Service Management supports the following devices and operating systems:
    • iPhone , Android , Windows , Mac , Linux

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