Why SoftwareWorld Chooses CDR Call Reporting for Cisco:

“SoftwareWorld likely chose CDR Call Reporting for Cisco based on user reviews highlighting its robust analytics, user-friendly interface, and seamless integration with Cisco systems. Users appreciate its detailed call tracking, reporting capabilities, and the ability to optimize communication efficiency. The software's reliability and customer support are also frequently praised, making it a preferred choice for businesses seeking comprehensive call management solutions.”

Highly Recommended

CDR Call Reporting for Cisco Overview

CDR Call Reporting for Cisco is an advanced call center software designed to streamline call management and reporting for organizations using Cisco systems. This platform provides comprehensive tools for monitoring call activity, tracking performance metrics, and generating detailed reports seamlessly. With its user-friendly interface, users can easily analyze call data, identify trends, and optimize call center operations effectively. CDR supports integration with various CRM and business intelligence tools, ensuring a cohesive approach to call management. The software also includes robust reporting features that provide insights into call volumes, agent performance, and customer satisfaction. By leveraging CDR Call Reporting, organizations can enhance their call center efficiency, improve customer service, and drive overall operational success.

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CDR Call Reporting for Cisco Screenshot & Video

Contact Details

  • Vendor Name Variphy
  • Founded 2004
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Health, Higher Education, Hospital & Health Care, Insurance, Wholesale

CDR Call Reporting for Cisco Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

CDR Call Reporting for Cisco Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

CDR Call Reporting for Cisco FAQs

CDR Call Reporting for Cisco is an advanced call center software designed to streamline call management and reporting for organizations using Cisco systems. This platform provides comprehensive tools for monitoring call activity, tracking performance metrics, and generating detailed reports seamlessly. With its user-friendly interface, users can easily analyze call data, identify trends, and optimize call center operations effectively. CDR supports integration with various CRM and business intelligence tools, ensuring a cohesive approach to call management. The software also includes robust reporting features that provide insights into call volumes, agent performance, and customer satisfaction. By leveraging CDR Call Reporting, organizations can enhance their call center efficiency, improve customer service, and drive overall operational success.

  • No, CDR Call Reporting for Cisco does not offer a free version.

  • Yes, CDR Call Reporting for Cisco offers a free trial.

  • No, Credit Card details are not required for the CDR Call Reporting for Cisco trial.

  • CDR Call Reporting for Cisco supports the following payment frequencies:

    • Annual Subscription

  • No, CDR Call Reporting for Cisco does not offer an API.

  • CDR Call Reporting for Cisco offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • CDR Call Reporting for Cisco offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • CDR Call Reporting for Cisco supports the following languages:
    • English

  • Following are the typical users of the CDR Call Reporting for Cisco:
    • Self-Employed , Small-Business , Midsize-Business

  • CDR Call Reporting for Cisco supports the following deployment:
    • Cloud Hosted , On-Premise

  • CDR Call Reporting for Cisco supports the following devices and operating systems:
    • Web-Based , Windows , Linux

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