CallWatch Pro Overview

CallWatch Pro is an advanced call accounting software designed to help organizations monitor and manage their telecommunication expenses effectively. This platform provides detailed insights into call data, enabling businesses to track call volume, duration, and costs associated with phone usage. With features such as customizable reporting, real-time analytics, and alerts for unusual activity, CallWatch Pro empowers organizations to make informed decisions about their communication strategies. The software supports integration with various PBX systems, allowing for comprehensive tracking and analysis across multiple locations and departments. By leveraging CallWatch Pro, organizations can optimize their telecom expenses, identify patterns in usage, and enhance overall communication efficiency, leading to significant cost savings and improved resource allocation.

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Contact Details

  • Vendor Name 7twenty
  • Founded 2007
  • Location Israel

Support

    NA


Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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CallWatch Pro Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

CallWatch Pro Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

CallWatch Pro FAQs

CallWatch Pro is an advanced call accounting software designed to help organizations monitor and manage their telecommunication expenses effectively. This platform provides detailed insights into call data, enabling businesses to track call volume, duration, and costs associated with phone usage. With features such as customizable reporting, real-time analytics, and alerts for unusual activity, CallWatch Pro empowers organizations to make informed decisions about their communication strategies. The software supports integration with various PBX systems, allowing for comprehensive tracking and analysis across multiple locations and departments. By leveraging CallWatch Pro, organizations can optimize their telecom expenses, identify patterns in usage, and enhance overall communication efficiency, leading to significant cost savings and improved resource allocation.

  • No, CallWatch Pro does not offer a free version.

  • Yes, CallWatch Pro offers a free trial.

  • No, Credit Card details are not required for the CallWatch Pro trial.

  • No, CallWatch Pro does not offer an API.

  • CallWatch Pro offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • CallWatch Pro supports the following languages:
    • English

  • Following are the typical users of the CallWatch Pro:
    • Self-Employed , Small-Business , Midsize-Business

  • CallWatch Pro supports the following deployment:
    • Cloud Hosted

  • CallWatch Pro supports the following devices and operating systems:
    • Web-Based