CALLN is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer support operations. It offers a wide range of features including automatic call distribution, interactive voice response (IVR), call monitoring, and performance analytics, ensuring that customer inquiries are handled promptly and professionally. The intuitive dashboard allows supervisors to manage agent performance, monitor live calls, and access detailed reports on key metrics such as call volume, average handling time, and customer satisfaction scores. CALLN integrates seamlessly with CRM and other business tools, providing a unified view of customer interactions and improving workflow efficiency. Advanced features like call recording, workforce management, and omnichannel support empower call centers to deliver exceptional customer experiences and drive business growth. Optimize your call center operations with CALLN’s reliable and user-friendly software solution.
Telstra
2012
Australia
Webinar
Call Recording
