Augment CXM is a powerful customer experience management (CXM) software that enables businesses to deliver personalized and seamless interactions across every customer touchpoint. The platform allows organizations to collect and analyze customer data from multiple channels, including email, social media, websites, and mobile apps, providing a 360-degree view of each customer. With Augment CXM, businesses can create personalized experiences, automate workflows, and optimize marketing campaigns based on customer preferences, behavior, and history. The software’s advanced analytics tools help companies track customer satisfaction, engagement, and loyalty, while identifying pain points and opportunities for improvement. Augment CXM also integrates with CRM and marketing automation systems, ensuring that all customer-facing teams have access to the same data, resulting in more effective collaboration. By enhancing customer interactions and fostering long-term loyalty, Augment CXM helps businesses improve retention, increase lifetime value, and boost overall customer satisfaction.
Augment CXM
United States
Proprietary
Surveys & Feedback