Astea Alliance Overview

Astea Alliance is a comprehensive scheduling software solution designed to streamline field service management. It provides businesses with powerful tools to schedule and dispatch technicians to customer sites in real time. The platform is equipped with intelligent scheduling algorithms that optimize routes and resource allocation, ensuring that service teams can respond to customer needs quickly and efficiently. Astea Alliance also integrates seamlessly with other business systems, allowing organizations to manage customer interactions, track service performance, and handle work orders all within a unified interface. Its reporting and analytics features help managers gain insights into service delivery performance and operational efficiency. With Astea Alliance, businesses can enhance customer satisfaction, reduce operational costs, and improve service reliability.

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Astea Alliance Screenshot & Video

Contact Details

  • Vendor Name IFS
  • Founded 1983
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Professional Training, Supermarkets & Grocery

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Astea Alliance Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Compliance Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Recruitment Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real Time Notifications
  • Arrow Icon Employee Management
  • Arrow Icon Time & Attendance
  • Arrow Icon Employee Scheduling
  • Arrow Icon Reminders
  • Arrow Icon Clock In/Out
  • Arrow Icon Approval Process Control
  • Arrow Icon Timesheet Management
  • Arrow Icon Employee Database
  • Arrow Icon Calendar Management
  • Arrow Icon Performance Management
  • Arrow Icon Shift Swapping
  • Arrow Icon Time Off Management
  • Arrow Icon Payroll Management
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Self Service Portal
  • Arrow Icon Activity Tracking
  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Skills Tracking
  • Arrow Icon Time Off Requests
  • Arrow Icon Document Storage
  • Arrow Icon Labor Forecasting
  • Arrow Icon Automated Scheduling
  • Arrow Icon Employee Onboarding
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Software Testing Management
  • Arrow Icon Bug Tracking
  • Arrow Icon Quality Assurance
  • Arrow Icon Test Script Reviews
  • Arrow Icon Data Visualization
  • Arrow Icon User Management
  • Arrow Icon Data Storage Management
  • Arrow Icon Parameterized Testing
  • Arrow Icon Real Time Monitoring
  • Arrow Icon Requirements Management
  • Arrow Icon Parallel Execution
  • Arrow Icon Activity Tracking
  • Arrow Icon Issue Management
  • Arrow Icon Action-Word Testing
  • Arrow Icon Model-Based Testing
  • Arrow Icon Performance Testing
  • Arrow Icon Requirements-Based Testing
  • Arrow Icon Collaboration Tools
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Issue Tracking
  • Arrow Icon Service History
  • Arrow Icon Calendar Management
  • Arrow Icon Job Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Electronic Payments
  • Arrow Icon Inventory Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Customer History
  • Arrow Icon Technician Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Inventory Control
  • Arrow Icon Location Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Routing
  • Arrow Icon Real-Time Updates
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Real-time Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Availability Management
  • Arrow Icon Group Scheduling
  • Arrow Icon Automated Scheduling
  • Arrow Icon Multi-Location
  • Arrow Icon Self Service Portal
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Timesheet Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Room Booking
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Calendar Sync
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Mobile Access
  • Arrow Icon Reminders
  • Arrow Icon Booking Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

Astea Alliance Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Astea Alliance FAQs

Astea Alliance is a comprehensive scheduling software solution designed to streamline field service management. It provides businesses with powerful tools to schedule and dispatch technicians to customer sites in real time. The platform is equipped with intelligent scheduling algorithms that optimize routes and resource allocation, ensuring that service teams can respond to customer needs quickly and efficiently. Astea Alliance also integrates seamlessly with other business systems, allowing organizations to manage customer interactions, track service performance, and handle work orders all within a unified interface. Its reporting and analytics features help managers gain insights into service delivery performance and operational efficiency. With Astea Alliance, businesses can enhance customer satisfaction, reduce operational costs, and improve service reliability.

  • No, Astea Alliance does not offer a free version.

  • Yes, Astea Alliance offers a free trial.

  • No, Credit Card details are not required for the Astea Alliance trial.

  • Astea Alliance supports the following payment frequencies:

    • One-Time Payment

  • No, Astea Alliance does not offer an API.

  • Astea Alliance offers support with the following options:
    • Email , Phone , Knowledge Base

  • Astea Alliance offers training with the following options:
    • Videos

  • Astea Alliance supports the following languages:
    • English

  • Following are the typical users of the Astea Alliance:
    • Self-Employed , Small-Business , Midsize-Business

  • Astea Alliance supports the following deployment:
    • Cloud Hosted , On-Premise

  • Astea Alliance supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

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