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assist365 - AI-powered Virtual Assistant Overview

assist365 is an AI-powered virtual assistant designed to transform call center operations by automating customer interactions and providing support 24/7. The software uses natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries, helping businesses deliver faster, more personalized service. assist365 can handle routine inquiries, resolve issues, and even escalate complex cases to human agents when needed. It integrates seamlessly with existing call center platforms, providing a smooth customer experience across various channels, including phone, chat, and email. By automating repetitive tasks, assist365 helps businesses reduce operational costs, improve customer satisfaction, and increase overall efficiency in call center management.

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assist365 - AI-powered Virtual Assistant Screenshot & Video

Contact Details

  • Vendor Name Gnani.ai
  • Founded
  • Location India

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Hindi, Kannada, Tamil, Telugu, Gujarati, Marathi

Industries

E-learning

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assist365 - AI-powered Virtual Assistant Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Data Security
  • Arrow Icon Natural Language Processing
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Call Recording
  • Arrow Icon Automatic Transcription
  • Arrow Icon Customer Experience Management
  • Arrow Icon Call Center Management
  • Arrow Icon Self-Service Search
  • Arrow Icon Personalization
  • Arrow Icon Business Process Automation
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Natural Language Processing
  • Arrow Icon Chatbot
  • Arrow Icon Intent Recognition
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Transfers/Routing
  • Arrow Icon Multi-Language
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Speech Recognition

assist365 - AI-powered Virtual Assistant Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

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assist365 - AI-powered Virtual Assistant FAQs

assist365 is an AI-powered virtual assistant designed to transform call center operations by automating customer interactions and providing support 24/7. The software uses natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries, helping businesses deliver faster, more personalized service. assist365 can handle routine inquiries, resolve issues, and even escalate complex cases to human agents when needed. It integrates seamlessly with existing call center platforms, providing a smooth customer experience across various channels, including phone, chat, and email. By automating repetitive tasks, assist365 helps businesses reduce operational costs, improve customer satisfaction, and increase overall efficiency in call center management.

  • Yes, assist365 - AI-powered Virtual Assistant offers a free version.

  • Yes, assist365 - AI-powered Virtual Assistant offers a free trial.

  • No, Credit Card details are not required for the assist365 - AI-powered Virtual Assistant trial.

  • No, assist365 - AI-powered Virtual Assistant does not offer an API.

  • assist365 - AI-powered Virtual Assistant offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • assist365 - AI-powered Virtual Assistant offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • assist365 - AI-powered Virtual Assistant supports the following languages:
    • English , Gujarati , Hindi , Kannada , Marathi , Tamil , Telugu

  • Following are the typical users of the assist365 - AI-powered Virtual Assistant:
    • Self-Employed , Small-Business , Midsize-Business

  • assist365 - AI-powered Virtual Assistant supports the following deployment:
    • Cloud Hosted , On-Premise

  • assist365 - AI-powered Virtual Assistant supports the following devices and operating systems:
    • Web-Based , Windows , Linux