Ameyo FusionCX Overview

Ameyo FusionCX is an advanced auto dialer software designed to automate outbound calling and enhance the efficiency of contact centers and sales teams. The software utilizes intelligent dialing algorithms to automatically dial phone numbers, reducing manual efforts and eliminating the inefficiencies of traditional dialing methods. Ameyo’s FusionCX solution supports various dialing modes, including predictive, progressive, and preview dialing, allowing businesses to choose the best mode based on their specific needs. The platform can also integrate with CRM systems to provide agents with relevant customer information before the call is even connected. Additionally, Ameyo FusionCX features a range of real-time reporting and analytics tools, allowing businesses to track call metrics, agent performance, and campaign effectiveness. The software also offers lead management tools to help teams prioritize and follow up with high-potential leads. By automating the dialing process, Ameyo FusionCX helps businesses improve productivity, reduce call abandonment rates, and boost sales conversions.

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Ameyo FusionCX Screenshot & Video

Contact Details

  • Vendor Name Ameyo
  • Founded 2013
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Banking, Computer Software, Entertainment, Information Technology & Services

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Ameyo FusionCX Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring

Ameyo FusionCX Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Ameyo FusionCX FAQs

Ameyo FusionCX is an advanced auto dialer software designed to automate outbound calling and enhance the efficiency of contact centers and sales teams. The software utilizes intelligent dialing algorithms to automatically dial phone numbers, reducing manual efforts and eliminating the inefficiencies of traditional dialing methods. Ameyo’s FusionCX solution supports various dialing modes, including predictive, progressive, and preview dialing, allowing businesses to choose the best mode based on their specific needs. The platform can also integrate with CRM systems to provide agents with relevant customer information before the call is even connected. Additionally, Ameyo FusionCX features a range of real-time reporting and analytics tools, allowing businesses to track call metrics, agent performance, and campaign effectiveness. The software also offers lead management tools to help teams prioritize and follow up with high-potential leads. By automating the dialing process, Ameyo FusionCX helps businesses improve productivity, reduce call abandonment rates, and boost sales conversions.

  • No, Ameyo FusionCX does not offer a free version.

  • Yes, Ameyo FusionCX offers a free trial.

  • No, Credit Card details are not required for the Ameyo FusionCX trial.

  • Ameyo FusionCX supports the following payment frequencies:

    • Monthly Subscription

  • No, Ameyo FusionCX does not offer an API.

  • Ameyo FusionCX offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Ameyo FusionCX offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Ameyo FusionCX supports the following languages:
    • English

  • Following are the typical users of the Ameyo FusionCX:
    • Self-Employed , Small-Business , Midsize-Business

  • Ameyo FusionCX supports the following deployment:
    • Cloud Hosted , On-Premise

  • Ameyo FusionCX supports the following devices and operating systems:
    • Web-Based , Windows

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