Does ALVAO Service Desk offer a free version?

No, ALVAO Service Desk does not offer a free version.

Does ALVAO Service Desk offer a free trial?

Yes, ALVAO Service Desk offers a free trial.

Are Credit Card details required for the ALVAO Service Desk trial?

No, Credit Card details are not required for the ALVAO Service Desk trial.

What are the pricing plans & packages of ALVAO Service Desk?

ALVAO Service Desk offers the following pricing plans and packages: Start - $2 (Per User) .

What payment frequencies does ALVAO Service Desk offer?

ALVAO Service Desk supports the following payment frequencies: Annual Subscription, Monthly Subscription

Does ALVAO Service Desk offer an API?

Yes, ALVAO Service Desk offers an API.

Which other apps can ALVAO Service Desk integrate with?

ALVAO Service Desk can be integrated with the following applications: 4130, 139, 348, 876, 1043, 37788, 24747, 116502, 3930, 342, 49445, 56270

What type of support options does ALVAO Service Desk offer?

ALVAO Service Desk offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does ALVAO Service Desk offer?

ALVAO Service Desk offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does ALVAO Service Desk support?

ALVAO Service Desk supports the following languages: Czech, German, English, Hungarian, Polish, Slovak

Who uses ALVAO Service Desk?

Typical users of ALVAO Service Desk include: Self-Employed, Small-Business, Midsize-Business

What deployment options does ALVAO Service Desk support?

ALVAO Service Desk supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does ALVAO Service Desk support?

ALVAO Service Desk supports the following devices and operating systems: Web-Based, iPhone, Android, Windows

ALVAO Service Desk Reviews Oct 2025: Pricing & Features

ALVAO Service Desk Overview

ALVAO Service Desk is a robust IT management software solution designed to streamline and optimize IT support and service delivery within organizations. It offers a comprehensive suite of tools for incident management, problem resolution, change management, and asset tracking, ensuring that IT services are delivered efficiently and effectively. ALVAO Service Desk includes a user-friendly ticketing system that allows users to report issues, track progress, and communicate with support teams in real-time. The software supports automation of routine tasks, such as ticket assignment and escalation, reducing response times and improving service quality. With integrated knowledge base and self-service portals, ALVAO Service Desk empowers users to resolve common issues independently, enhancing overall user satisfaction. Advanced reporting and analytics provide insights into IT performance, enabling continuous improvement and strategic planning. By centralizing IT operations and enhancing support workflows, ALVAO Service Desk helps organizations maintain optimal IT functionality and support business objectives.

Contact Details

ALVAO
1999

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
iPhone
Android
Windows

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

Czech, English, German, Hungarian, Polish, Slovak

Industries

Automotive, Chemicals, Government Administration, Maritime, Oil & Energy

ALVAO Service Desk Features

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

IT Management Software

Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security

Issue Tracking Software

Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management

Incident Management Software

Safety Incident Management
Investigation Management
On Call Scheduling
Corrective and Preventive Actions (CAPA)
Alerts/Notifications
Disaster Recovery
Task Management
Workflow Management
Incident Reporting
Audit Trail
OSHA Compliance
Status Tracking
Communications Management
IT Incident Management
Ticket Management

IT Service Software

Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

ALVAO Service Desk Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Annual Subscription
Monthly Subscription

Pricing Page Trial Page Demo Page

Plans & Packages

Start

$2 Per User

ALVAO Service Desk FAQs

No, ALVAO Service Desk does not offer a free version.

Yes, ALVAO Service Desk offers a free trial.

No, Credit Card details are not required for the ALVAO Service Desk trial.

ALVAO Service Desk offers the following pricing plans & packages:

Start

$2 Per User

ALVAO Service Desk supports the following payment frequencies:
- Annual Subscription , Monthly Subscription

Yes, ALVAO Service Desk offers an API.

ALVAO Service Desk can be integrated with the following applications:
- Microsoft Entra ID , Jira , Microsoft Power Apps , Microsoft Power BI , Microsoft Power Automate , TeamViewer Remote , Microsoft Teams , Zabbix , Nagios Network Analyzer , Azure DevOps Services , Azure DevOps Server , Copilot

ALVAO Service Desk offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

ALVAO Service Desk offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

ALVAO Service Desk supports the following languages:
- Czech , German , English , Hungarian , Polish , Slovak

Following are the typical users of the ALVAO Service Desk:
- Self-Employed , Small-Business , Midsize-Business

ALVAO Service Desk supports the following deployment:
- Cloud Hosted , On-Premise

ALVAO Service Desk supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows

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