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Akita Overview

Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage trends, and renewal forecasts, ensuring that they can proactively address potential issues and increase customer retention. Akita integrates with CRM, billing, and support platforms, providing a holistic view of each customer’s journey. The software also offers task automation and workflow management tools, helping teams stay organized and focused on high-value activities. By providing actionable insights and streamlining communication, Akita enables businesses to foster long-term customer success, improve satisfaction, and drive revenue growth.

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Akita Screenshot & Video

Contact Details

  • Vendor Name Akita
  • Founded 2014
  • Location Ireland

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Accounting, Automotive, Computer Software, Information Technology & Services

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Akita Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Activity Dashboard
  • Arrow Icon Benchmarking
  • Arrow Icon Search/Filter
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Data Visualization
  • Arrow Icon Customer Profiles
  • Arrow Icon Forecasting
  • Arrow Icon Trend Analysis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon SEO Management
  • Arrow Icon Monitoring
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customer Segmentation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Competitive Analysis
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Real Time Comparisons
  • Arrow Icon Website Monitoring
  • Arrow Icon API
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Performance Metrics
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Communication
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon Churn Management
  • Arrow Icon Retention Tracking
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Data Management
  • Arrow Icon Personalization
  • Arrow Icon Health Score
  • Arrow Icon Customer Engagement
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Goal Management
  • Arrow Icon Contact Management
  • Arrow Icon Workflow Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Meeting Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Onboarding & Training
  • Arrow Icon Activity Tracking
  • Arrow Icon Performance Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Branding
  • Arrow Icon Campaign Management
  • Arrow Icon Document Management

Akita Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

START

$160 Per Month

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Akita FAQs

Akita is a customer success software designed to help businesses manage and improve customer relationships by providing real-time insights into customer behavior and engagement. The software allows customer success teams to track key metrics such as customer health scores, usage trends, and renewal forecasts, ensuring that they can proactively address potential issues and increase customer retention. Akita integrates with CRM, billing, and support platforms, providing a holistic view of each customer’s journey. The software also offers task automation and workflow management tools, helping teams stay organized and focused on high-value activities. By providing actionable insights and streamlining communication, Akita enables businesses to foster long-term customer success, improve satisfaction, and drive revenue growth.

  • No, Akita does not offer a free version.

  • Yes, Akita offers a free trial.

  • No, Credit Card details are not required for the Akita trial.

  • Akita offers the following pricing plans & packages:

    START

    $160 Per Month

  • Akita supports the following payment frequencies:

    • Monthly Subscription

  • No, Akita does not offer an API.

  • Akita offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Akita offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Akita supports the following languages:
    • English

  • Following are the typical users of the Akita:
    • Self-Employed , Small-Business , Midsize-Business

  • Akita supports the following deployment:
    • Cloud Hosted

  • Akita supports the following devices and operating systems:
    • Web-Based