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Acute Overview

Acute is a customer satisfaction software designed to help businesses measure, analyze, and improve customer experiences. Through customizable surveys, feedback forms, and net promoter score (NPS) tools, Acute enables organizations to capture valuable insights into customer satisfaction levels. The software's real-time reporting and analytics tools help businesses identify trends, address concerns, and respond proactively to customer needs. Acute integrates with existing CRM systems, making it easier to track and manage customer feedback. Whether for B2B or B2C companies, Acute offers a scalable solution for enhancing customer relationships, improving retention, and driving business growth. With its user-friendly interface and actionable insights, Acute helps businesses stay ahead of customer expectations.

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Contact Details

  • Vendor Name Acute
  • Founded 2019
  • Location Romania

Support

  • 24x7 Support 24x7 Support

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Internet, Online Media

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Acute Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey

Acute Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per User

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Acute FAQs

Acute is a customer satisfaction software designed to help businesses measure, analyze, and improve customer experiences. Through customizable surveys, feedback forms, and net promoter score (NPS) tools, Acute enables organizations to capture valuable insights into customer satisfaction levels. The software's real-time reporting and analytics tools help businesses identify trends, address concerns, and respond proactively to customer needs. Acute integrates with existing CRM systems, making it easier to track and manage customer feedback. Whether for B2B or B2C companies, Acute offers a scalable solution for enhancing customer relationships, improving retention, and driving business growth. With its user-friendly interface and actionable insights, Acute helps businesses stay ahead of customer expectations.

  • Yes, Acute offers a free version.

  • Yes, Acute offers a free trial.

  • No, Credit Card details are not required for the Acute trial.

  • Acute offers the following pricing plans & packages:

    Basic

    $25 Per User

  • Acute supports the following payment frequencies:

    • Monthly Subscription

  • No, Acute does not offer an API.

  • Acute offers support with the following options:
    • 24x7 Support

  • Acute offers training with the following options:
    • Documentation

  • Acute supports the following languages:
    • English

  • Following are the typical users of the Acute:
    • Self-Employed , Small-Business , Midsize-Business

  • Acute supports the following deployment:
    • Cloud Hosted

  • Acute supports the following devices and operating systems:
    • Web-Based