Best Social Listening Tools Software

Are you looking to stay ahead of conversations about your brand online? Social Listening Tools Software enables businesses to monitor and analyze what people are saying on social media platforms, forums, blogs, and beyond. By using advanced tracking and sentiment analysis, these tools help companies uncover valuable insights, address feedback, and respond to trends in real-time. With features like keyword monitoring, audience segmentation, and analytics dashboards, social listening platforms empower businesses to enhance their marketing strategies and customer engagement. Whether you want to track competitor activity or understand your audience better, this software makes it easier to stay informed and proactive. Discover our curated selection of the Best Social Listening Tools to find the ideal solution for enhancing your brand’s online presence and engagement.

Last Updated: October 01, 2025

79 Software

List of Top Social Listening Software | Best Social Listening Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Brand Tracking

Sentiment Analysis

Data Visualization

Keyword Filtering

Reporting/Analytics

Negative Feedback Management

Trend Analysis

Social Media Monitoring

Multi-Channel Data Collection

Hashtag Tracking

Audience Analytics

Campaign Analytics

Competitor Monitoring

Performance Metrics

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Social Listening Tools Software that is:

ELEFense is a cutting-edge business intelligence (BI) software designed to transform raw data into actionable insights, enabling organizations to make informed decisions and drive strategic growth. It offers a comprehensive suite of tools for data visualization, reporting, and advanced analytics, allowing users to create interactive dashboards and detailed reports with ease. ELEFense seamlessly in... Read more about ELEFense

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Turba is a cutting-edge social listening tool designed to help businesses stay ahead of industry trends and understand customer sentiment. By monitoring social media platforms, blogs, forums, and news sites, Turba provides real-time insights into what customers are saying about your brand, competitors, and industry. With advanced sentiment analysis, Turba can detect positive, negative, or neutral ... Read more about Turba

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

Review Analytics is an advanced reputation management software designed to help businesses monitor, manage, and improve their online reputation. In today’s digital age, a brand’s reputation is one of its most valuable assets, and Review Analytics provides businesses with the tools to stay on top of customer feedback, reviews, and social media mentions. The platform aggregates customer reviews ... Read more about Review Analytics

Free Trial

Available

Pricing Type

$0 Per month

Location

New Zealand

Hands Free Social Media Management

With Contenfly’s AI-powered social listening, brands can monitor real-time conversations, mentions, and sentiment across all linked social accounts. This enables teams to quickly detect trends, respond to customer feedback, and identify potential crises before they escalate. The platform turns vast social data into actionable insights, improving brand awareness and customer trust. Read more about Contenfly

Free Trial

NA

Pricing Type

Free

Location

United States

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Frequently Asked Questions

Social listening software helps businesses monitor online conversations, brand mentions, trends, and feedback across social media and digital channels.

Marketing teams, PR professionals, brand managers, customer service teams, and business analysts.

It scans social platforms, blogs, forums, and news sites to identify mentions of specific keywords, brands, products, or topics.

Retail, hospitality, healthcare, finance, tech, politics, and entertainment all benefit from social listening.

Yes. It can identify mentions even if users don’t use hashtags or directly tag the brand.

Yes. Many platforms offer scalable pricing and insights valuable for businesses of all sizes.

It helps improve brand reputation, understand customers, track competitors, manage crises, and inform strategy.

By identifying trends and feedback, you can respond faster, resolve issues, and participate in relevant conversations.

Yes. Insights from conversations can guide content topics, tone, and timing.

Key features include real-time tracking, sentiment analysis, influencer identification, reporting, competitor monitoring, and alerts.

Consider platform coverage, ease of use, reporting, pricing, integrations, and real-time capabilities.