Best Online CRM Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right online crm software can significantly improve your workflow and help you compete more effectively. Here, we feature the top online crm software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: October 01, 2025

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Popular Picks in Online CRM Software

Nutshell

Nutshell

$13 Per month

Insightly

Insightly

$29 Per user

Freshsales

Freshsales

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List of Top Best Online CRM Software for Small Businesses

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NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA

Free Trial

Available

Pricing Type

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Location

United States

CampaignerCRM is a customer relationship management software designed to help businesses improve their engagement with customers through automated, personalized marketing. It includes a powerful suite of tools to manage leads, track interactions, and build detailed customer profiles. CampaignerCRM integrates email marketing, social media campaigns, and customer segmentation to create a comprehensi... Read more about CampaignerCRM

Free Trial

Available

Pricing Type

$29 Per month

Location

Ireland

Small Business Management Software & App

vcita is a robust business management platform that simplifies scheduling and client interactions for businesses. Its user-friendly interface allows for easy appointment scheduling, helping businesses save time and enhance customer convenience. The platform offers a personalized client portal, allowing customers to seamlessly book appointments, pay for services, and engage with businesses. With vc... Read more about vcita

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Q4 Desktop is a robust customer relationship management (CRM) software designed to enhance client engagement and streamline communication for businesses. This platform provides comprehensive tools for managing customer interactions, tracking sales pipelines, and analyzing client data, enabling organizations to build stronger relationships with their customers. With Q4 Desktop, users can easily org... Read more about Q4 Desktop

Free Trial

Available

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Location

Canada

Teamwork CRM is a comprehensive customer relationship management software designed to enhance customer engagement and streamline sales processes. The platform offers a centralized system for managing customer interactions, from initial contact to post-sale support. With tools for lead management, task automation, and sales tracking, Teamwork CRM helps sales teams improve efficiency and close deals... Read more about Teamwork CRM

Free Trial

Available

Pricing Type

$15 Per user

Location

Ireland

Cirrus Insight is a powerful integration software designed to enhance productivity by connecting Salesforce with other applications. This platform enables users to access Salesforce data directly within their email and calendar tools, streamlining workflows and improving collaboration. With its user-friendly interface, Cirrus Insight allows teams to track emails, schedule meetings, and manage cont... Read more about Cirrus Insight

Free Trial

Available

Pricing Type

$14 Per user

Location

United States

Small Business Software & CRM System for Small Business

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Free Trial

Available

Pricing Type

$646 Per month

Location

United States

CRM Software To Grow Your Business

Nimble is a straightforward CRM tool, designed for efficient contact management and relationship building. It integrates social media profiles, enriching customer data. The platform simplifies tracking interactions, ensuring follow-ups are timely. Nimble's calendar and task management features aid in scheduling and organization. Email integration streamlines communication. The tool offers sales pi... Read more about Nimble

Free Trial

14 Days

Pricing Type

$24.90 Per month

Location

United States

Agendor is a user-friendly customer relationship management (CRM) software designed to help businesses effectively manage their customer interactions and sales processes. This platform offers comprehensive tools for tracking leads, managing customer data, and automating sales workflows, which streamlines the sales cycle and boosts team productivity. With features like customizable sales pipelines,... Read more about Agendor

Free Trial

Available

Pricing Type

Contact Vendor

Location

Brazil

Build multi-user apps, workflows and dashboards with little to no code.

Caspio is a user-friendly, no-code platform empowering businesses to create custom applications without extensive coding. Its intuitive drag-and-drop interface makes the app development process simple. It enables users with varying technical expertise to build robust solutions. Caspio's cloud-based nature ensures easy deployment and scalability and eliminates the need for complex infrastructure. T... Read more about Caspio

Free Trial

14 Days

Pricing Type

$7,300 Per month

Location

United States

Proven CRM and turnkey marketing solution

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software i... Read more about Act!

Free Trial

14 Days

Pricing Type

$30 Per month

Location

United States

The all-in-one clientflow platform for those who do it all

HoneyBook is a client management software primarily designed for creative professionals and small businesses. It centralizes various business processes, including project tracking, client communication, and financial management. The platform offers tools for creating and sending custom-branded proposals, contracts, and invoices, simplifying the client onboarding process. HoneyBook also facilitates... Read more about HoneyBook

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Exact for CRM is a Customer Relationship Management Software designed to help businesses manage and enhance customer relationships. The platform provides a range of tools for managing contacts, sales opportunities, and customer interactions. Exact for CRM allows businesses to track customer data, including contact details, communication history, and purchase behavior, helping sales teams provide p... Read more about Exact for CRM

Free Trial

NA

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Location

Netherlands

CRM platform built for businesses that use Google Workspace.

Copper is a customer relationship management (CRM) tool designed for ease of use, focusing on simplicity and integration with Google Workspace. It automates data entry by capturing and organizing emails, calls, and meetings, keeping customer interactions in one place. Copper's strength lies in its seamless integration with Google apps, making it a natural choice for users already within the Google... Read more about Copper

Free Trial

14 Days

Pricing Type

$23 Per month

Location

United States

The All-In-One CRM for Growing Teams

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform. This integration enables sales teams to communicate with prospects without leaving the CRM, significantly increasing ef... Read more about Close

Free Trial

14 Days

Pricing Type

$35 Per month

Location

United States

Maximize Growth with the best AI-powered CRM and GPT

Vtiger CRM is a cloud-based customer relationship management software tailored for small to medium-sized businesses. It centralizes customer information, making it easy to track interactions and manage customer relationships. The software offers sales automation, helping in managing leads, opportunities, and sales pipelines. Marketing tools within Vtiger assist in executing campaigns and tracking ... Read more about Vtiger CRM

Free Trial

15 Days

Pricing Type

$2100 Per month

Location

India

Best Marketing Automation Platform

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Magileads is a comprehensive customer relationship management (CRM) software designed to enhance customer engagement and streamline sales processes. This platform provides a suite of tools for managing leads, tracking customer interactions, and automating marketing campaigns. With its user-friendly interface, Magileads enables sales teams to manage customer relationships effectively, ensuring pers... Read more about Magileads

Free Trial

Available

Pricing Type

$133 Per month

Location

France

Leading small business CRM and automation platform

Keap is a versatile customer relationship management (CRM) software designed for small businesses, offering an array of features to streamline client interactions and business processes. It includes advanced automation for tasks and marketing, helping users efficiently manage emails, appointments, and follow-ups. Its sales pipeline management tool ensures effective tracking of prospects and deals.... Read more about Keap

Free Trial

14 Days

Pricing Type

$249 Per month

Location

United States

CRM in Cloud is a customer relationship management software that provides cloud-based solutions for managing customer interactions, sales, and marketing efforts. The platform offers tools for tracking leads, managing contacts, automating sales workflows, and analyzing customer data. CRM in Cloud also integrates with other business systems, such as email marketing tools and customer support platfor... Read more about CRM in Cloud

Free Trial

Available

Pricing Type

$16 Per month

Location

Italy

No-Code Platform to automate workflows and CRM

Creatio is a unique software platform that combines CRM, process automation, and low-code development capabilities, catering primarily to medium and large enterprises. Its standout feature is the seamless integration of these three core functionalities, enabling businesses to manage customer relationships, streamline processes, and rapidly develop custom applications. Creatio's CRM module excels i... Read more about Creatio

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Contactually is a customer relationship management (CRM) software focused on building and nurturing strong relationships with clients and prospects. The platform offers tools for managing contacts, tracking communication, and automating follow-ups, helping users stay connected with their network. Contactually’s intelligent CRM system categorizes contacts into different buckets, allowing users to... Read more about Contactually

Free Trial

Available

Pricing Type

$69 Per month

Location

United States

EQUP is a robust customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships effectively. The platform provides a suite of tools for tracking customer interactions, managing sales pipelines, and automating marketing efforts, ensuring that businesses can deliver personalized experiences and drive customer loyalty. EQUP allows businesses to s... Read more about EQUP

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Simplify your business operations with Business Management Software.

Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... Read more about Apptivo

Free Trial

30 Days

Pricing Type

$15 Per month

Location

United States

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