Best NPS Software

Understanding customer satisfaction is key to business growth, and NPS Software simplifies the process of measuring and improving it. This software automates Net Promoter Score (NPS) surveys, allowing businesses to collect feedback, analyze customer sentiment, and identify areas for improvement. With real-time analytics and actionable insights, it helps organizations track customer loyalty and drive better retention strategies. The best NPS Programs offer advanced features like segmentation, trend analysis, and integration with CRM tools. These capabilities enable businesses to target specific customer groups, measure changes over time, and take proactive steps to enhance satisfaction. Whether for small businesses or large enterprises, NPS Tools are invaluable for maintaining a competitive edge by turning customer feedback into meaningful action. Explore leading NPS Software to transform how you gather feedback, improve customer loyalty, and boost overall business performance with effective NPS strategies.
  • 3.9 avg. rating from 02 reviews

Last Updated: October 01, 2025

141 Software

List of Top NPS Software | Best NPS (Net Promoter Score) Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Text Fields

Anonymous Feedback

NPS of Customers

Negative Feedback Management

Third-Party Integrations

Pulse Surveys

Multi-Channel Distribution

Text Analysis

NPS of Employees

Segmentation

Mobile Survey

Multi-Language

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for NPS Software that is:

Surveyapp is a user-friendly survey software that helps businesses collect valuable feedback from customers, employees, and stakeholders. The platform offers a variety of customizable survey templates and question types, enabling users to create surveys tailored to their specific needs. With powerful data analysis and reporting tools, Surveyapp automatically compiles results and generates insights... Read more about Surveyapp

Free Trial

Available

Pricing Type

$23.99 Per month

Location

United Kingdom

Tatvam is a powerful survey software designed to help organizations gather insights and feedback from customers, employees, and stakeholders effectively. This platform provides a comprehensive suite of tools for creating, distributing, and analyzing surveys seamlessly. With its user-friendly interface, Tatvam allows users to design customized surveys with various question types, including multiple... Read more about Tatvam

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Retamo is an innovative review management software designed to help businesses monitor and manage their online reputation effectively. The platform provides tools for collecting, analyzing, and responding to customer reviews across various platforms, ensuring that organizations can engage with their audience and address feedback promptly. Retamo allows users to create customized review requests an... Read more about Retamo

Free Trial

Available

Pricing Type

$19 Per month

Location

Germany

WeHelp is a customer experience (CX) software platform designed to enhance the way businesses interact with their customers. By leveraging advanced analytics and feedback tools, WeHelp enables businesses to understand customer needs, identify pain points, and improve service delivery. The software includes features for collecting and analyzing customer feedback through surveys, chatbots, and socia... Read more about WeHelp

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

Free Trial

Available

Pricing Type

$79 Per month

Location

France

Upzelo is a specialized customer success software designed to help organizations enhance customer engagement and drive retention effectively. This platform provides users with tools to monitor customer interactions, track usage patterns, and assess satisfaction levels seamlessly. With Upzelo, businesses can easily identify at-risk customers, implement proactive engagement strategies, and ensure th... Read more about Upzelo

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Flex Surveys is a comprehensive employee engagement software designed to help organizations measure and improve employee satisfaction and engagement levels. The platform provides tools for creating customizable employee surveys, collecting feedback, and analyzing results. With Flex Surveys, businesses can gain insights into employee morale, identify areas for improvement, and develop strategies to... Read more about Flex Surveys

Free Trial

NA

Pricing Type

$4500 Per one-time

Location

Canada

MemberXP is a user-friendly survey software designed to help organizations collect feedback from members, customers, and employees. With its easy-to-use interface, MemberXP allows businesses to create custom surveys, polls, and questionnaires to gather valuable insights on customer satisfaction, employee engagement, product feedback, and more. The software offers a variety of question types, inclu... Read more about MemberXP

Free Trial

NA

Pricing Type

$12000 Per month

Location

United States

VirtlX 360° Success Management is a customer satisfaction software designed to provide a full-circle approach to tracking and enhancing customer experiences. Through detailed feedback management, survey tools, and real-time sentiment analysis, VirtlX enables businesses to gauge customer satisfaction accurately and improve loyalty. It offers a customizable dashboard that visualizes customer insigh... Read more about VirtlX 360° Success Management

Free Trial

Available

Pricing Type

$52 Per user

Location

United Kingdom

Opinat is a powerful Net Promoter Score (NPS) software that helps businesses measure customer loyalty, satisfaction, and overall brand perception. By collecting valuable feedback directly from customers, Opinat provides insights into customer sentiments, identifying promoters, passives, and detractors. This data enables businesses to take action on improving customer experiences, enhancing custome... Read more about Opinat

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

Rapidoform is a versatile and user-friendly survey software that helps businesses, researchers, and educators design and deploy surveys quickly and effectively. Whether you're conducting market research, collecting feedback, or gathering data for academic studies, Rapidoform offers an intuitive drag-and-drop interface that simplifies survey creation. The platform supports a wide range of question ... Read more about Rapidoform

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

AirVote is a comprehensive customer experience management platform designed to capture real-time customer feedback through surveys, polls, and interactive voting tools. It helps businesses gather valuable insights by engaging customers in a simple and seamless way. The software provides intuitive features such as customizable templates, data analytics, and reporting tools, allowing businesses to a... Read more about AirVote

Free Trial

Available

Pricing Type

$30 Per year

Location

United States

Alterna CX is a comprehensive customer loyalty software designed to help businesses build and manage effective loyalty programs. This platform provides a suite of tools for creating personalized loyalty initiatives that engage customers and drive repeat business. With Alterna CX, organizations can design custom loyalty programs based on customer preferences, behaviors, and spending patterns, ensur... Read more about Alterna CX

Free Trial

NA

Pricing Type

$2000 Per month

Location

United States

Vurvey is a Survey Software designed to help businesses collect valuable feedback from customers, employees, and other stakeholders. The platform offers a range of customizable survey templates, making it easy for users to create and distribute surveys across multiple channels. Vurvey’s user-friendly interface allows respondents to participate effortlessly, while its advanced analytics tools pro... Read more about Vurvey

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zykrr is an innovative customer experience software designed to help businesses improve their customer interactions and satisfaction. This platform offers features for customer feedback collection, sentiment analysis, and engagement tracking, enabling organizations to understand customer needs and enhance their service offerings. With tools for real-time reporting and analytics, Zykrr empowers bus... Read more about Zykrr

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Reptrics is an innovative onboarding software designed to streamline the process of welcoming new employees to an organization. It simplifies and automates various tasks related to employee induction, training, and document management, ensuring that new hires have a seamless transition into their roles. With Reptrics, businesses can create personalized onboarding workflows, allowing them to introd... Read more about Reptrics

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Reeview is a powerful review management software designed to help businesses monitor, collect, and respond to customer reviews across multiple platforms. With Reeview, businesses can track reviews from various sources, including Google, Yelp, Facebook, and other industry-specific review sites, all in one centralized dashboard. The software allows businesses to automatically respond to reviews, imp... Read more about Reeview

Free Trial

Available

Pricing Type

$49 Per month

Location

United Kingdom

Finfo Engage is an innovative employee engagement software designed to foster a motivated, productive, and satisfied workforce. The platform offers a suite of tools including pulse surveys, recognition programs, performance tracking, and communication channels, enabling organizations to understand and enhance their employees' experiences. Finfo Engage's intuitive interface allows HR teams to easil... Read more about Finfo Engage

Free Trial

Available

Pricing Type

$440 Per user

Location

United Kingdom

Surveyol is an easy-to-use survey software designed to help businesses gather insights and feedback from customers, employees, and other stakeholders. The platform allows users to create customizable surveys, questionnaires, and polls with various question types, including multiple-choice, Likert scales, and open-ended responses. Surveyol provides a range of templates to suit different survey need... Read more about Surveyol

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

IndeCX is an advanced Business Intelligence (BI) software solution designed to help organizations unlock actionable insights from their data. By integrating with multiple data sources, IndeCX allows users to analyze, visualize, and interpret business data in real time. The software provides intuitive dashboards, interactive reports, and predictive analytics tools, enabling businesses to make infor... Read more about IndeCX

Free Trial

Available

Pricing Type

$60 Per month

Location

Brazil

Press'nXPress is an intuitive survey software designed to help businesses and organizations gather valuable insights from their target audiences. The platform offers a variety of customizable survey templates, enabling users to create engaging questionnaires tailored to their specific needs. Features include advanced question types, skip logic, and branching, allowing for the creation of dynamic a... Read more about Press'nXPress

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

eNPS is an innovative employee engagement software designed to measure and enhance workplace satisfaction. This user-friendly platform enables organizations to gather employee feedback through simple, anonymous surveys, focusing on the Employee Net Promoter Score (eNPS) methodology. With real-time analytics and reporting features, eNPS provides actionable insights into employee sentiment, allowing... Read more about eNPS

Free Trial

NA

Pricing Type

$99 Per feautre

Location

United States

Kaktus AI is an employee recognition software designed to help organizations build a positive work culture by celebrating achievements and enhancing morale. The platform provides tools for peer-to-peer recognition, milestone celebrations, and performance rewards, making it easy for employees and managers to acknowledge contributions. Kaktus AI’s customizable recognition programs allow organizati... Read more about Kaktus AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Umanest is a business performance management software that helps organizations set goals, track KPIs, and monitor overall performance across departments. The platform provides tools for aligning business objectives, evaluating team progress, and analyzing results, supporting strategic growth initiatives. Umanest’s customizable dashboards allow users to view real-time metrics, identify trends, an... Read more about Umanest

Free Trial

NA

Pricing Type

Contact Vendor

Location

New Zealand

Ressolve is an advanced speech recognition software that empowers businesses to convert spoken language into accurate text quickly and efficiently. Using cutting-edge artificial intelligence and natural language processing (NLP) technologies, Ressolve can transcribe a wide range of voice inputs, whether from phone calls, meetings, webinars, or customer interactions. This capability is invaluable f... Read more about Ressolve

Free Trial

NA

Pricing Type

Contact Vendor

Location

Colombia

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Frequently Asked Questions

NPS Software helps businesses measure customer loyalty and satisfaction using Net Promoter Score surveys.

It provides insights into customer experience, helps identify promoters and detractors, and supports retention and improvement strategies.

Key features include customizable surveys, automated follow-ups, response analytics, segmentation, and dashboard reporting.

Look for ease of survey creation, multi-channel distribution (email, in-app, SMS), response tracking, integration options, and real-time insights.

It collects feedback through short surveys, analyzes scores, categorizes respondents, and helps businesses act on customer sentiment.

Consider your customer base, preferred communication channels, integration needs, and how quickly you want to act on feedback.

Cloud-based tools are preferred for real-time feedback and scalability. Some platforms also offer API or on-premise options for more control.

Check for user limits, survey automation, customer segmentation, and whether it supports high response volumes and team collaboration.

Compare survey customization, reporting depth, response management, automated alerts, and integration with CRMs or helpdesk tools.

Yes. It typically integrates with CRMs, email marketing platforms, analytics tools, and customer support software.

It identifies unhappy customers early, enables quick follow-ups, and gives insight into how to improve the overall customer experience.

Yes. Cloud-based is more common and preferred for fast setup, though enterprise options may include on-premise or private hosting.

Customers receive short, non-intrusive surveys and can provide feedback easily via email, web, or in-app messages.