Best Live Chat Software for Mac

tawk.to is a popular live chat software notable for its free-of-charge usage model. This platform stands out with its simplicity and ease of integration into any website, allowing businesses to engage with visitors in real time. One of its key features is the ability to monitor visitor behavior, providing valuable insights into customer needs and preferences. tawk.to supports multiple languages, m... Read more about tawk.to

Tidio is the live chat software of choice for brands across ecommerce, tech, and services. Talk to your customers in real time. Integrate with Integrate Messenger, WhatsApp, Instagram and email. See when people are typing, switch to video when needed. Turn on automations when you're off-line. All plans come with a free 7-day trial. No credit card required. Read more about Tidio

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive reven... Read more about HubSpot CRM

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to del... Read more about HubSpot Service Hub

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. Its intuitive interface enables efficient call routing, messaging, and email support. Real-time reporting and analytics pr... Read more about Twilio Flex

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

LogMeIn Rescue is a powerful remote IT support software designed to provide instant, secure, and trouble-free connections to devices anywhere in the world. Its strength lies in its ability to quickly and remotely diagnose and solve issues on various devices like computers, smartphones, and tablets. This makes it invaluable for support teams. A key feature is its intuitive interface that simplifies... Read more about LogMeIn Rescue

Fleep is a messaging application tailored for team collaboration. It combines chat and email functionalities, allowing communication with team members and external contacts alike. Key features include the ability to pin important messages for quick reference and an integrated task management system. Users can easily share files and notes within the chat. The platform supports direct and group mess... Read more about Fleep

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only fa... Read more about Re:amaze

Brosix is a secure instant messaging application designed for business communication. It provides encrypted text chats, ensuring private and secure conversations. The software also includes features like file transfer, allowing users to share documents and images easily. Brosix supports voice and video calls for direct communication, along with screen sharing for collaborative work. Users can crea... Read more about Brosix

Esker transforms business processes with its innovative automation solutions. This versatile platform optimizes document processing from order to payment. Esker's user-friendly interface simplifies tasks like invoice processing and order management, enhancing overall operational efficiency. The system leverages intelligent technology to automate mundane tasks, reducing manual errors and saving tim... Read more about Esker

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media into a single interface. This centralization ensures efficient handling of customer inquiries. Deskpro's powerful ticketin... Read more about Deskpro

ProProfs Chat is a powerful live chat software developed to enhance online customer support and sales. Its standout feature is the easy-to-use chat interface, which enables instant communication between businesses and customers. The software integrates smoothly with popular CRM and helpdesk tools, ensuring seamless information flow and customer management. ProProfs Chat offers real-time visitor mo... Read more about ProProfs Chat

Vision Helpdesk is a multifaceted customer service software designed to streamline support operations across various businesses. Its unique selling point is the multi-channel ticketing system, which centralizes customer queries from emails, chats, social media, and phone calls into one coherent platform. This integration facilitates efficient management and faster resolution of customer issues. Th... Read more about Vision Helpdesk

AI-Powered Customer Service Automation Platform Flexible, accurate, and scalable generative AI-powered chatbot for enterprises to deliver superior customer experience. Automate queries and optimize costs — all while keeping it empathetic. Effortlessly resolve repetitive customer queries with our no-code generative AI-powered chatbot that can be fine-tuned on your existing content. Deliver perso... Read more about Kommunicate

Chatra is an innovative live chat software developed to boost customer engagement and support. Its standout feature is the ease with which it integrates into any website, providing immediate communication with website visitors. Chatra sets itself apart with its real-time typing view, allowing agents to see what customers are typing before they send the message, enabling quicker and more accurate r... Read more about Chatra

Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one central location. This integration enables teams to respond more quickly and efficiently to customer inquiries. Trengo also o... Read more about Trengo

Partoo is a comprehensive SEO software designed to help businesses enhance their online visibility and improve search engine rankings through effective optimization strategies. The platform offers a suite of tools for managing local SEO, optimizing business listings, and tracking search performance, ensuring that businesses can attract and engage their target audience effectively. Partoo supports ... Read more about Partoo

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customer... Read more about Talkative

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

The system gives you the tools you need to effectively manage customer data, communication, sales, and marketing in a company. Sugester includes a CRM module, a task management tool, an e-mail interface, a helpdesk tool, an email-marketing tool, a VOIP module, a knowledge base, and a suggestion forum. it also get new customers and keep your old ones happy. Our tools help you build and maintain re... Read more about Sugester