Best Free Speech Analytics Software

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin

Google Cloud Speech-to-Text is a powerful speech recognition software that enables businesses to convert audio into text with high accuracy and speed. Leveraging Google's cutting-edge artificial intelligence (AI) and machine learning technologies, Speech-to-Text can transcribe speech from multiple languages, accents, and noisy environments, making it ideal for a wide range of applications. From tr... Read more about Google Cloud Speech-to-Text

Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS). It offers a range of features to manage customer interactions effectively. The service includes an intuitive interface for easy setup and operation. Key features include interactive voice response (IVR) for automated call handling and intelligent routing to direct calls to the right agent. Amazon Connec... Read more about Amazon Connect

Voicebox is an advanced generative AI software that specializes in creating and manipulating natural-sounding speech. It leverages cutting-edge machine learning techniques to generate voiceovers, audio narrations, and personalized messages based on text inputs. Ideal for marketers, podcasters, content creators, and businesses, Voicebox allows users to produce human-like voice recordings without th... Read more about Voicebox

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all within a single ecosystem. Sprinklr sets itself apart with advanced AI capabilities, enabling personalized customer interacti... Read more about Sprinklr Social

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

Chorus is a powerful call recording software designed to help businesses capture, analyze, and leverage customer conversations for better decision-making and improved customer service. The software offers advanced features like automatic call recording, real-time transcription, and sentiment analysis, enabling businesses to gain valuable insights from every call. Chorus makes it easy to search and... Read more about Chorus

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone

Rev.ai is a Speech Recognition Software that helps businesses automate the transcription and analysis of audio and video content. The platform uses advanced machine learning algorithms to accurately convert spoken language into text, allowing organizations to generate transcriptions quickly and with high accuracy. Rev.ai supports a wide range of languages and dialects, making it suitable for globa... Read more about Rev.ai

Voci is an advanced speech recognition software designed to convert spoken language into text accurately and efficiently. This innovative platform utilizes cutting-edge technology to transcribe audio from various sources, including phone calls, meetings, and presentations, making it an invaluable tool for businesses seeking to enhance productivity. Voci's powerful algorithms ensure high accuracy r... Read more about Voci

Avoma is an innovative meeting software designed to enhance collaboration and productivity by optimizing meeting management. The platform offers features such as real-time transcription, meeting agenda creation, and automated action item tracking, ensuring that meetings are organized and results-driven. Avoma allows users to record, transcribe, and summarize meetings, providing detailed notes and ... Read more about Avoma

Cordless is a telephony software solution designed to simplify and enhance communication for businesses of all sizes. The platform provides a cloud-based phone system that allows companies to make and receive calls over the internet, eliminating the need for traditional landline systems. Cordless supports features such as call forwarding, voicemail, automated attendants, and conference calling, of... Read more about Cordless

Amelia is an advanced Conversational AI Platform Software designed to enhance customer interactions through intelligent, automated communication. It offers a comprehensive platform for building and deploying chatbots and virtual assistants that can engage users in natural conversations across various channels. Amelia utilizes advanced natural language processing (NLP) and machine learning algorith... Read more about Amelia

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

Sonix is a cuttingedge transcription software designed to simplify the process of converting audio and video files into text. This powerful platform leverages advanced speech recognition technology to deliver accurate transcriptions quickly and efficiently. With Sonix, users can easily upload their audio or video files, and the software automatically transcribes the content, allowing for fast and ... Read more about Sonix

ELSA Speak is an innovative language learning software designed to help users improve their English pronunciation. Using cutting-edge speech recognition technology, ELSA provides personalized feedback on pronunciation accuracy, helping learners identify and correct common pronunciation errors. The software analyzes each spoken word and compares it to native speaker models, offering detailed assess... Read more about ELSA Speak

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Deepgram is an AI-powered transcription software designed to deliver fast, accurate, and reliable audio-to-text conversion. Built with advanced machine learning models, Deepgram is capable of handling complex audio scenarios, including noisy environments and multiple speakers, making it ideal for businesses, media companies, and researchers. The platform’s customizable models enable users to tai... Read more about Deepgram

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Stratifyd is an innovative business intelligence software that empowers organizations to derive actionable insights from their data. By utilizing advanced analytics and machine learning, Stratifyd enables users to visualize complex datasets in a user-friendly manner, making it easier to identify trends and make data-driven decisions. The platform integrates seamlessly with existing data sources, e... Read more about Stratifyd

QEval is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a suite of tools including call routing, automatic call distribution, interactive voice response (IVR), and real-time monitoring. QEval also provides detailed analytics and reporting features, enabling managers to track performance metrics, identify areas for... Read more about QEval

Sembly is an innovative artificial intelligence (AI) software that revolutionizes how businesses manage meetings, calls, and collaboration sessions. Leveraging advanced machine learning and natural language processing (NLP), Sembly automatically transcribes, analyzes, and summarizes conversations in real-time. This powerful AI tool enhances productivity by allowing teams to focus on discussions ra... Read more about Sembly

Supernormal is a powerful sales enablement software designed to help organizations enhance their sales processes and improve team performance. This platform provides tools for content management, training, and analytics, ensuring that sales teams have the resources they need to succeed. With features such as customizable sales playbooks, onboarding modules, and performance tracking, Supernormal em... Read more about Supernormal

ClearTouch Operator is an advanced auto dialer software designed to optimize and streamline outbound calling campaigns for businesses. With ClearTouch Operator, organizations can automate the dialing process, increasing call efficiency and maximizing agent productivity. The software offers intelligent dialing modes such as predictive, power, and preview dialing, ensuring optimal call connection ra... Read more about ClearTouch Operator

Rafiki is an intelligent sales engagement platform designed to help businesses automate and personalize their sales outreach efforts. With Rafiki, sales teams can increase efficiency, improve lead conversion rates, and drive revenue growth. The software provides a unified platform for managing email sequences, phone calls, social media outreach, and more, enabling salespeople to engage with leads ... Read more about Rafiki

CallAI is a comprehensive contact center quality assurance software that leverages AI and machine learning to improve the performance of customer service teams. The platform provides tools for real-time monitoring, automated scoring, and detailed analytics, allowing businesses to track the quality of customer interactions. With CallAI, managers can quickly assess agent performance, identify areas ... Read more about CallAI