Best Free IT Service Software

HappyFox Assist AI is an IT service management platform that leverages artificial intelligence to improve the efficiency and effectiveness of IT operations. This tool is designed to help IT teams resolve issues faster and more accurately by automating support ticket management, incident classification, and solution recommendation. HappyFox Assist AI uses natural language processing (NLP) and machi... Read more about HappyFox Assist AI

OTRS, an abbreviation for Open-source Ticket Request System, is a versatile and powerful service management software tailored for efficient communication and task management. Its open-source nature allows extensive customization, making it adaptable to diverse business needs. The core feature of OTRS is its ticketing system, which efficiently organizes and tracks customer inquiries and internal ta... Read more about OTRS

EQUP is a robust customer relationship management (CRM) software designed to help businesses manage and nurture customer relationships effectively. The platform provides a suite of tools for tracking customer interactions, managing sales pipelines, and automating marketing efforts, ensuring that businesses can deliver personalized experiences and drive customer loyalty. EQUP allows businesses to s... Read more about EQUP

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

AlertFind is a robust emergency notification software designed to help organizations communicate critical information during emergencies. This platform offers a range of features for message creation, recipient management, and reporting, ensuring effective emergency response. With AlertFind, users can easily send alerts via multiple channels, including SMS, email, and voice calls, ensuring timely ... Read more about AlertFind

SysInfo OST to PST Converter is a powerful IT service tool designed to facilitate the conversion of Offline Storage Table (OST) files to Personal Storage Table (PST) format, enabling users to access their email data without the limitations of the original server. This software provides a user-friendly interface that guides users through the conversion process seamlessly. It supports the conversion... Read more about SysInfo OST to PST Converter

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently. With its intuitive interface, users can easily log and categorize support tickets, assign them to team members, and mon... Read more about EV Service Manager

ScriptRunner for Jira is an advanced agile project management tools software designed to help teams enhance their collaboration and streamline project workflows. This powerful platform offers features such as automation, custom scripts, and reporting tools, enabling organizations to optimize their project management processes. With its userfriendly interface, teams can easily create custom workflo... Read more about ScriptRunner for Jira

IT Service Software is designed to help businesses manage their IT operations smoothly. It provides solutions for incident management, asset tracking, ticketing, and service requests. This software improves efficiency, reduces downtime, and enhances user support. With automation and reporting features, it ensures better service delivery in time and stronger IT management. Read more about Shoviv PST to Office 365 Migration Tool

Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera

InvGate Service Desk is a cutting-edge IT service management (ITSM) software renowned for its user-friendly interface and innovative features. Its standout functionality is the interactive, visual ticketing system, which not only simplifies issue tracking but also enhances user engagement. The software boasts robust problem and change management modules, streamlining complex IT processes. A key fe... Read more about InvGate Service Desk

SmartDeploy is an innovative disk imaging software solution designed to simplify the deployment and management of operating systems and applications across multiple devices in an organization. With its userfriendly interface, IT professionals can create and maintain disk images that capture the entire system configuration, including the OS, drivers, and applications. SmartDeploy streamlines the pr... Read more about SmartDeploy

IFS assyst is a comprehensive help desk software designed to streamline IT service management (ITSM) processes. It provides a centralized platform for handling service requests, incident management, problem tracking, and asset management. IFS assyst’s intuitive interface makes it easy for IT teams to prioritize and resolve issues efficiently, while its automation capabilities reduce manual tasks... Read more about IFS assyst

WebTitan is a powerful website monitoring software designed to provide businesses with robust web filtering and security solutions. It helps organizations monitor and control internet usage across their networks, ensuring that employees access only approved websites and content. WebTitan protects against malware, phishing, and other cyber threats by filtering harmful websites and blocking suspicio... Read more about WebTitan

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily track and resolve IT issues in real-time, ensuring minimal disruption to business operations. The software utilizes artifi... Read more about Electric AI

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

mHelpDesk is a comprehensive field service management software designed to streamline operations for small to medium-sized businesses. It excels in automating and organizing job scheduling, dispatching, and invoicing, making it easier for service professionals to manage their workloads efficiently. The software features a user-friendly interface, allowing for quick access to customer information, ... Read more about mHelpDesk

Miradore is a versatile and efficient Mobile Device Management (MDM) software ideal for businesses seeking to manage a variety of devices like smartphones, tablets, and laptops across Android, iOS, Windows, and macOS platforms. Its standout feature is the balance it strikes between robust security and user-friendliness. Miradore enables effortless deployment, configuration, and security of devices... Read more about Miradore

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote ac... Read more about Pulseway

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

Total Network Inventory is a robust IT asset management software designed to help organizations monitor and manage their IT assets effectively. This platform provides comprehensive tools for inventory management, network scanning, and reporting, enabling IT teams to keep track of all hardware and software assets across the organization. With its automated network discovery feature, Total Network I... Read more about Total Network Inventory

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

Issuetrak is a versatile issue tracking and management software designed to streamline the process of handling customer complaints, support tickets, and internal workflow tasks. Its core functionality includes creating, assigning, and tracking issues with ease. Users can categorize and prioritize tasks, ensuring important issues get addressed promptly. The software also offers customizable forms a... Read more about Issuetrak

Domotz is a versatile network monitoring and management software tailored for both small businesses and large enterprises. Its standout feature is the ability to remotely monitor and manage devices across multiple networks from a single dashboard, streamlining network operations. Domotz shines in its proactive alerts system, notifying administrators of network issues before they escalate. It suppo... Read more about Domotz