Best Free Customer Success Software

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interac... Read more about Acquire

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowled... Read more about USU Knowledge Management

Email Meter Enterprise is a powerful email management software designed to help organizations optimize their email communications and enhance productivity. This platform provides comprehensive analytics tools that track email performance, allowing users to monitor metrics such as open rates, response times, and engagement levels. With Email Meter, businesses can gain valuable insights into how the... Read more about Email Meter Enterprise

Chameleon is a powerful Digital Adoption Platform Software designed to help businesses onboard users to their software products through guided tutorials, in-app messages, and interactive walkthroughs. The platform offers tools for creating personalized user experiences, ensuring that new users can navigate software features efficiently. Chameleon features an easy-to-use interface that allows busin... Read more about Chameleon

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users can easily track support requests, manage customer interactions, and analyze service metrics through an intuitive dashboa... Read more about elevio

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Mess... Read more about Chaty

Growwwing is a customer success software designed to help organizations enhance customer relationships and drive user engagement. This platform provides tools for tracking customer interactions, managing feedback, and analyzing customer behavior to improve retention and satisfaction. With features such as automated onboarding workflows, personalized communications, and performance tracking, Growww... Read more about Growwwing

Bettermode, previously known as Tribe, is an innovative community platform designed to foster engagement and connections among users. It offers a customizable space where businesses, organizations, and interest groups can create their own branded online community. The platform stands out for its ability to integrate with various other tools and platforms, enhancing its utility and user experience.... Read more about Bettermode

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) survey... Read more about Retently

UserGuiding is a leading Digital Adoption Platform Software designed to help businesses enhance user onboarding, training, and engagement within their applications. This comprehensive tool enables organizations to create interactive guides, tutorials, and walkthroughs without the need for extensive coding or design skills. UserGuiding's intuitive builder allows users to design step-by-step instruc... Read more about UserGuiding

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Fullstar is a comprehensive customer success software designed to help organizations improve customer engagement and drive retention. This platform provides tools for monitoring customer health, tracking usage metrics, and identifying opportunities for upselling or cross-selling. With Fullstar, businesses can create personalized communication strategies based on customer data, ensuring that client... Read more about Fullstar

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Userlist is a digital adoption platform software designed to help businesses onboard users effectively and enhance product engagement. The platform offers tools for creating personalized onboarding experiences, managing user journeys, and tracking user behavior within applications. Userlist’s analytics provide insights into user engagement, feature usage, and onboarding effectiveness, allowing t... Read more about Userlist

Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one central location. This integration enables teams to respond more quickly and efficiently to customer inquiries. Trengo also o... Read more about Trengo

Method CRM is an innovative customer success software designed to help organizations enhance customer relationships and drive engagement. This platform provides tools for managing customer interactions, tracking support requests, and analyzing customer feedback, ensuring that businesses can optimize their service delivery. With its user-friendly interface, Method CRM allows users to easily access ... Read more about Method CRM

Lumoa is an innovative customer experience software that empowers businesses to enhance their customer interactions and satisfaction. With its powerful analytics and feedback tools, Lumoa helps organizations understand customer sentiments and preferences, enabling data-driven decision-making. The platform collects feedback through various channels, including surveys and social media, providing a c... Read more about Lumoa

UserIQ is a dynamic customer success software designed to help businesses build and maintain strong relationships with their customers. It offers a comprehensive suite of features including customer onboarding, engagement tracking, health scoring, and proactive support, ensuring that customers achieve their desired outcomes and remain satisfied. The intuitive dashboard provides real-time insights ... Read more about UserIQ

Vitally is a powerful customer success software designed specifically for B2B SaaS companies aiming to enhance client relationships and reduce churn. The platform offers a unified workspace where customer success teams can access real-time insights into user engagement, product usage, and health scores. By integrating with various data sources like CRM systems, support tickets, and billing platfor... Read more about Vitally

Rocketlane is a distinctive project management and customer onboarding software developed to streamline and enhance client projects. It stands out for its unique focus on client collaboration, providing a shared space where teams and clients can work together seamlessly. Key features include customizable project templates, which save time and promote consistency, and real-time progress tracking, e... Read more about Rocketlane

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries. We are a team of enthusiasts who can take your feedback process from measurement to ACTIONABILITY. Read more about SurveySensum

Starred is a specialized survey software designed to help businesses gather customer feedback and insights effectively. The platform offers comprehensive tools for survey creation, distribution, and analysis, enabling organizations to optimize their feedback processes. With Starred, users can easily create customized surveys, distribute them across various channels, and analyze responses in real t... Read more about Starred

TruVoice is a business intelligence (BI) software designed to help organizations make data-driven decisions by providing in-depth insights into business operations, performance, and market trends. The platform offers tools for data visualization, reporting, and analytics, enabling businesses to track key performance indicators (KPIs) and uncover hidden patterns within their data. TruVoice integrat... Read more about TruVoice

Regale is a versatile and intuitive presentation software designed to help individuals and businesses create stunning, professional-quality presentations with ease. Whether you're preparing a pitch for a potential client, a corporate training session, or a conference keynote, Regale provides a variety of tools to make your presentations stand out. The platform offers a range of customizable templa... Read more about Regale

FreeAgent CRM is a modern, cloud-based customer relationship management solution tailored for small and medium-sized businesses seeking to enhance customer engagement and streamline sales processes. Its standout features include a highly customizable interface, enabling users to tailor the CRM solution to their specific business needs. FreeAgent CRM excels in automating sales workflows, managing c... Read more about FreeAgent CRM