Best Free Customer Journey Mapping Tools Software

Pendo is a versatile software platform designed to enhance user experience and product engagement for digital products and applications. Its core functionality revolves around in-app analytics, user feedback, and guided tours. Pendo captures detailed user behavior data within apps, providing insights into how features are used and where users encounter issues. This data helps businesses optimize t... Read more about Pendo

ChurnIQ is a business intelligence software designed to help companies analyze customer churn and improve retention strategies. The software uses advanced analytics and machine learning to identify patterns in customer behavior, providing businesses with insights into why customers leave and how to prevent it. ChurnIQ integrates with customer data sources to offer real-time dashboards and reports,... Read more about ChurnIQ

Canvanizer is an intuitive customer journey mapping tool designed to help businesses visualize and optimize every interaction their customers have with their brand. This user-friendly platform offers a variety of customizable templates that enable teams to create detailed journey maps, capturing each touchpoint from initial awareness to post-purchase engagement. Canvanizer facilitates collaborativ... Read more about Canvanizer

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Piwik PRO is a privacy-focused web analytics software that helps businesses track and analyze website traffic, user behavior, and campaign performance while ensuring compliance with data protection regulations such as GDPR and CCPA. The platform provides in-depth analytics on website visitors, including page views, bounce rates, and conversion tracking, enabling businesses to optimize their digita... Read more about Piwik PRO

involve.me is a versatile and user-friendly software designed to enhance customer engagement and data collection. It specializes in creating interactive content such as quizzes, surveys, forms, and calculators. Its drag-and-drop interface makes it easy to design customized, branded content without needing technical skills. A standout feature is its ability to personalize user experiences based on ... Read more about involve.me

ActiveTrail is a dynamic email marketing software designed to help businesses create effective email campaigns and engage their audiences effectively. This platform offers a comprehensive suite of tools for designing visually appealing emails, segmenting subscriber lists, and automating marketing workflows. With its user-friendly interface, marketers can easily customize templates, schedule campai... Read more about ActiveTrail

Whatfix is a leading digital adoption platform designed to facilitate user onboarding and enhance the experience of software applications. This platform provides tools for creating interactive guides, tutorials, and training modules, ensuring that users can quickly learn how to navigate and utilize new software features. Whatfix includes analytics capabilities that track user engagement and learni... Read more about Whatfix

Lucky Orange is an innovative software tool designed to help businesses understand and improve their website's user experience. It offers a suite of features including real-time visitor tracking, heatmaps, session recordings, and conversion funnels. With real-time tracking, businesses can see how visitors are interacting with their site at any moment, offering immediate insights into user behavior... Read more about Lucky Orange

Netcore Customer Engagement is a campaign management software designed to help businesses engage with their customers through personalized communication. The platform allows marketers to create, execute, and analyze multi-channel campaigns, including email, SMS, push notifications, and in-app messaging. Netcore offers automation features, enabling businesses to send targeted messages based on cust... Read more about Netcore Customer Engagement

DemandJump is a powerful SEO Software designed to elevate online visibility and drive organic traffic for businesses of all sizes. It offers comprehensive tools for keyword research, competitive analysis, and on-page optimization, ensuring websites are optimized for search engines effectively. Key features include real-time SEO performance tracking, backlink analysis, and content recommendations t... Read more about DemandJump

Design and optimize customer journeys effortlessly with Pushwoosh Customer Journey Builder. Create personalized, cross-channel experiences using push notifications, in-app messages, emails, SMS, and WhatsApp. Segment users based on behavior, demographics, or custom criteria, and keep user data updated in real time to ensure accurate targeting and personalization. Trigger journeys through specific... Read more about Pushwoosh

UXPressia is a dedicated customer journey mapping tool designed to help businesses visualize and enhance their customer experiences. This platform offers a comprehensive suite of features for creating detailed journey maps, personas, and impact maps, enabling organizations to understand their customers’ needs and behaviors better. With its userfriendly interface, teams can easily collaborate on ... Read more about UXPressia

Wigzo is an innovative marketing automation software designed to help businesses enhance their marketing efforts and engage customers effectively. This platform provides a comprehensive suite of tools for email marketing, social media management, and customer segmentation, allowing organizations to create targeted campaigns. With Wigzo, businesses can automate marketing workflows, ensuring timely ... Read more about Wigzo

SatisMeter is an advanced 360 Degree Feedback Software designed to help businesses gather comprehensive feedback on employee performance from multiple sources, including peers, managers, and subordinates. The platform offers tools for creating customized feedback surveys, collecting responses, and analyzing feedback data, ensuring a well-rounded assessment of employee skills and behaviors. SatisMe... Read more about SatisMeter

Touchpoint Dashboard is an advanced customer journey mapping tool designed to help businesses visualize, analyze, and optimize every interaction their customers have with their brand. This intuitive software provides a comprehensive platform for mapping out the entire customer journey, from initial awareness to post-purchase engagement, ensuring that businesses can deliver a seamless and personali... Read more about Touchpoint Dashboard

Dreamdata is a marketing attribution software platform that helps businesses track and analyze the effectiveness of their marketing campaigns. By consolidating data from various marketing channels such as email, social media, and paid ads, Dreamdata provides insights into how different marketing efforts contribute to conversions and revenue. The platform’s advanced attribution models allow busin... Read more about Dreamdata

MFour Studio is a cutting-edge market research software that enables businesses to collect and analyze consumer data with ease. The platform provides tools for conducting surveys, focus groups, and other forms of research, helping organizations gather valuable insights about customer preferences, behaviors, and opinions. MFour Studio offers advanced targeting options, allowing users to reach speci... Read more about MFour Studio

LumisXP is a Digital Experience Platform (DXP) that provides organizations with tools to deliver personalized, engaging digital experiences across multiple channels. This software integrates content management, customer insights, and analytics, allowing businesses to understand and respond to user needs effectively. LumisXP’s centralized dashboard enables users to manage website content, social ... Read more about LumisXP

Apteco FastStats is a comprehensive email marketing software solution designed to enhance engagement and optimize campaign performance for businesses. This powerful platform provides essential tools for managing email lists, creating personalized campaigns, and analyzing results effectively. With its user-friendly interface, marketers can easily segment audiences, design visually appealing emails,... Read more about Apteco FastStats

Apteco PeopleStage is a sophisticated campaign management software designed to help marketers create, execute, and analyze marketing campaigns with ease. This versatile platform provides a comprehensive set of tools that enable organizations to automate campaign workflows, segment audiences, and deliver personalized messaging across multiple channels. With Apteco PeopleStage, users can design visu... Read more about Apteco PeopleStage

Apteco Orbit is a powerful data visualization software designed to help organizations turn complex data into actionable insights. This innovative platform provides users with a suite of tools to create interactive visualizations, dashboards, and reports, making it easier to analyze and interpret data. With Apteco Orbit, businesses can connect to multiple data sources, enabling them to aggregate an... Read more about Apteco Orbit

Userflow is a powerful mobile analytics software that helps businesses track and analyze user behavior within their mobile apps. The platform provides deep insights into user interactions, allowing businesses to monitor engagement, retention, and conversion rates in real-time. Userflow’s event tracking and user journey mapping features enable businesses to understand how users navigate their app... Read more about Userflow

Avion is an innovative customer journey mapping software designed to help businesses visualize and enhance the customer experience across various touchpoints. This comprehensive platform offers a suite of tools that facilitate the creation, analysis, and optimization of customer journey maps, ensuring that organizations can understand their customers' needs and behaviors effectively. Avion’s use... Read more about Avion

Qemotion is a comprehensive customer experience software designed to help businesses enhance their interactions and relationships with customers. It offers a robust platform for managing customer feedback, monitoring satisfaction levels, and implementing strategies to improve the overall customer journey. Qemotion features tools for conducting surveys, collecting real-time feedback, and analyzing ... Read more about Qemotion