Top 10 Conversation Intelligence Software Comparison – Find the Right Solution

Choosing the right Conversation Intelligence Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Conversation Intelligence Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Conversation Intelligence Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Conversation Intelligence Software

Product
HubSpot Sales Hub

HubSpot Sales Hub
Avoma

Avoma
Outreach

Outreach
Gong

Gong
CallRail

CallRail
Fireflies

Fireflies
Mindtickle

Mindtickle
Observe.AI

Observe.AI
Convin

Convin
Jiminny

Jiminny
Review & Ratings

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

HubSpot Sales Hub is a top-rated sales platform built to... Read more about HubSpot Sales Hub

Avoma is an innovative meeting software designed to enhance collaboration... Read more about Avoma

Outreach is a powerful sales engagement platform designed to optimize... Read more about Outreach

Gong is a cutting-edge sales intelligence platform that revolutionizes how... Read more about Gong

CallRail is a dynamic call tracking and analytics platform that... Read more about CallRail

Fireflies is a call recording software that enables businesses to... Read more about Fireflies

Mindtickle is a comprehensive learning management system (LMS) software designed... Read more about Mindtickle

Observe.AI is a call center software powered by artificial intelligence,... Read more about Observe.AI

Convin is a comprehensive contact center quality assurance software designed... Read more about Convin

Jiminny is a powerful Call Recording Software designed to enhance... Read more about Jiminny

Free Trial

Available

Available

NA

NA

14 Days

NA

NA

NA

Available

NA
Starting Price

NA

$40 Per Feature

NA

NA

$45 Per Month

$15 Per Feature

$80 Per Month

$85 Per User

Features
Call Tracking
AI/Machine Learning
Keyword Filtering
Notes Management
Lead Qualification
Natural Language Processing
Trend Analysis
Call Recording
Employee Coaching Tools
Real-Time Data
Tagging
Performance Metrics
Compliance Tracking
Feedback Management
Access Controls/Permissions
Trend/Problem Indicators
Intent Recognition
Multi-Channel Communication
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
  • Web-Based
  • Web-Based
  • Windows
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
Pricing Model
  • Contact Vendor
  • Per Feature
  • Contact Vendor
  • Contact Vendor
  • Usage Based
  • Per Feature
  • Per Feature
  • Per Feature
  • Flat Rate
  • Contact Vendor
Support
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Chat
  • Email
  • Phone
  • Knowledge Base
  • Email
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
 NA
  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Chat
  • Knowledge Base
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business

FAQs About Conversation Intelligence Software Comparison

With so many Conversation Intelligence Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Jiminny (basic features remain free for life)
  • Free Trial offerings such as HubSpot Sales Hub, Avoma, CallRail and Convin (test premium features before committing)

These budget-friendly Conversation Intelligence Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, HubSpot Sales Hub, Avoma, Outreach, Gong, CallRail, Fireflies, Mindtickle, Observe.AI, Convin and Jiminny are popular picks in the Conversation Intelligence Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like HubSpot Sales Hub, Outreach, Gong and CallRail in the Conversation Intelligence Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Conversation Intelligence Software solutions—such as HubSpot Sales Hub, Gong, CallRail, Mindtickle and Convin—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.