Top Glia Alternatives & Competitors

Finding the right software for your business can be challenging, and while Glia is a popular choice, it may not be the perfect fit for everyone. If you're exploring Glia alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Glia and discover the ideal solution tailored to your needs.

Glia is also listed in these categories:

Last Updated: October 07, 2025

Popular Alternative Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$1,499 Per month

All Competitors and Alternatives to Glia

Glance is a robust web conferencing software that enhances online communication and collaboration for businesses and teams. With features such as screen sharing, video conferencing, and real-time chat, Glance makes it easy for users to connect and engage, regardless of location. The software is designed for various applications, including remote meetings, training sessions, and customer support, p... Read more about Glance

Free Trial

NA

Pricing Type

$149 Per feautre

Location

United States

In-App Mobile-First Customer Service Platform

Helpshift is a digital customer service platform that streamlines how businesses handle customer support. It's mainly used in mobile apps and websites. Helpshift allows companies to manage customer queries efficiently using automation and live chat. One of its standout features is the in-app messaging system. This lets users get help without leaving the app, enhancing their experience. Helpshift a... Read more about Helpshift

Free Trial

30 Days

Pricing Type

$150 Per month

Location

United States

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot creation, multi-channel support, and advanced analytics, ensuring that businesses can effectively manage and optimize t... Read more about Heyday

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Retain your most valuable audience

Pushwoosh is a powerful mobile marketing software that enables businesses to connect with their audiences through targeted push notifications and in-app messages. This platform offers tools to personalize and schedule messages, allowing companies to reach the right users at optimal times. Pushwoosh supports segmentation, making it easy to tailor notifications based on user behavior, preferences, a... Read more about Pushwoosh

Free Trial

Available

Pricing Type

$49 Per month

Location

United States

Made for people. Built for productivity.

   4.5

 (1 Reviews)

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack

Free Trial

Available

Pricing Type

$2.78 Per month

Location

United States

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidance. With its user-friendly interface, Surfly integrates seamlessly with existing customer service tools, making it easy ... Read more about Surfly

Free Trial

Available

Pricing Type

$31 Per user

Location

Netherlands

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Israel

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Top Rated Customer Service Help Desk Software

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

Free Trial

15 Days

Pricing Type

$420 Per month

Location

British Indian Ocean Territory

11Sight is a dynamic video conferencing software designed to facilitate seamless virtual meetings and enhance communication among teams and clients. This platform provides comprehensive tools for hosting high-quality video calls, webinars, and virtual events, ensuring a professional and engaging experience for participants. With 11Sight, users can easily schedule and join meetings, share screens, ... Read more about 11Sight

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Improve your Customer Service with powerful workflows and digital channels

Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers' screens for more effective support. Acquire's video and voice chat capabilities add a personal touch to customer interac... Read more about Acquire

Free Trial

Available

Pricing Type

$500 Per year

Location

United States

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Free Trial

14 Days

Pricing Type

$999 Per month

Location

United States

Modernize your service management instantly

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Free Trial

Available

Pricing Type

$15.89 Per month

Location

United States

FAQs About Glia Alternatives

Some of the best alternatives to Glia include Zendesk Suite, Slack, Heyday, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Glance, Acquire, Pushwoosh, Surfly and 11Sight. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Glia, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Slack, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Acquire, Pushwoosh, Surfly and 11Sight (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Glia can consider Zendesk Suite, Slack, Heyday, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Glance, Pushwoosh, Surfly and 11Sight. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Glia can explore Zendesk Suite, Slack, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Acquire and Pushwoosh. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Glia include Zendesk Suite, Slack, Heyday, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Glance, Acquire, Pushwoosh, Surfly and 11Sight. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Glia alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Slack, Heyday, Zoho Desk, Freshservice, Freshdesk, Helpshift, LiveAgent, SysAid, Acquire and 11Sight offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

Yes, several open-source alternatives to Glia exist, such as Pushwoosh. These options are ideal for businesses looking for customizability, transparency, and cost-effectiveness, while maintaining full control over their software and data.

In conclusion, while Glia offers a robust platform for customer engagement and support, it's essential to consider alternatives like Freshservice, SysAid, and Zendesk Suite, which provide diverse features tailored to various business needs. Tools like Slack and Zoho Desk excel in team collaboration, while Freshdesk and Helpshift focus on streamlined customer service. For real-time assistance, LiveAgent and Acquire stand out, whereas Glance and Surfly enhance visual support. Ultimately, the best choice depends on your specific requirements, budget, and desired functionalities, ensuring optimal customer experience and operational efficiency.