Zonka Feedback vs SurveyMonkey – Find the Best Fit for You

Trying to decide between Zonka Feedback and SurveyMonkey? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Zonka Feedback and SurveyMonkey

Product
Review & Ratings

No reviews available

   3.8

 (1 Reviews)
Description

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scori... Read more about Zonka Feedback

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

Free Trial

NA

Available

Starting Price

$199 Per Month

$17.16 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android,
Pricing Model Contact Vendor Usage Based
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Zonka Feedback vs SurveyMonkey

In comparing Zonka Feedback and SurveyMonkey, both platforms offer robust survey solutions, but they cater to slightly different needs. Zonka Feedback excels in customer experience management with its intuitive interface and real-time feedback capabilities, making it ideal for businesses focused on customer satisfaction. SurveyMonkey, on the other hand, provides extensive customization and integration options, suitable for a wide range of survey needs across various industries. Ultimately, the choice between the two depends on specific business requirements and priorities.