Trying to decide between Tidio and WATI? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
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Review & Ratings |
5.0 (1 Reviews) |
No reviews available |
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Description |
All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. |
WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI |
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Free Trial |
7 Days
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Available |
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Starting Price |
$0 Per Month |
$39 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Mac, Linux | Web-Based, | |
Pricing Model | Flat Rate | Flat Rate | |
Support | 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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