Product |
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Review & Ratings |
No reviews available
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No reviews available
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Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in...
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Tenfold is a software-as-a-service (SaaS) solution designed to streamline and enhance customer interactions through its Computer Telephony Integration (CTI) capabilities. It seamlessly connects a company's phone system with its Customer Relationship Management (CRM) platform, enabling a more efficient, data-driven approach to customer service and sales. With Tenfold, businesses can automatically l...
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Free Trial |
Available
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NA
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Starting Price |
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NA
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Category Features
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Other Information
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Deployment |
Cloud Hosted
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Cloud Hosted
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Devices Supported |
Web-Based,
iPhone,
Android,
Windows,
Linux |
Web-Based,
iPhone,
Android,
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Pricing Model |
Per User
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Contact Vendor
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Support |
24x7 Support,
Phone,
Chat,
Knowledge Base |
24x7 Support,
Email,
Phone,
Chat,
Knowledge Base |
Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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