| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
Cisco Finesse is a customer service software designed to enhance call center operations and improve customer service experiences. The platform provides tools for managing inbound and outbound calls, chat support, and multi-channel customer interactions. Cisco Finesse includes features for agent desktop management, real-time reporting, and customer feedback collection, allowing businesses to monito... Read more about Cisco Finesse |
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| Free Trial |
Available |
NA |
|
| Starting Price |
$135 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Per User | Contact Vendor | |
| Support | 24x7 Support, Phone, Chat, Knowledge Base | Email, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
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