Trying to decide between LiveChat and Freshchat? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat |
Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat |
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Free Trial |
14 Days
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14 Days
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Starting Price |
$20 Per Month |
$1,499 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Mac, | Web-Based, iPhone, Android, | |
Pricing Model | Per User | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Knowledge Base | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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