LiveChat vs Act! – Find the Best Fit for You

Trying to decide between LiveChat and Act!? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveChat and Act!

Product
Review & Ratings

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Description

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software i... Read more about Act!

Free Trial

14 Days

14 Days

Starting Price

$20 Per Month

$30 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Mac, Web-Based, iPhone, Android, Windows, Linux
Pricing Model Per User Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About LiveChat vs Act!

In comparing LiveChat and Act!, both platforms offer distinct advantages tailored to different business needs. LiveChat excels in real-time customer support, providing seamless communication and enhancing customer satisfaction with its intuitive interface and robust integration capabilities. On the other hand, Act! is a comprehensive CRM solution that focuses on managing customer relationships and sales processes effectively. Ultimately, the choice between the two depends on whether a business prioritizes immediate customer interaction or comprehensive relationship management.