LiveAgent vs Re:amaze – Find the Best Fit for You

Trying to decide between LiveAgent and Re:amaze? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveAgent and Re:amaze

Product
Review & Ratings

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Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only fa... Read more about Re:amaze

Free Trial

30 Days

14 Days

Starting Price

$9 Per Month

$29 Per Month

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android, Mac,
Pricing Model Per User Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About LiveAgent vs Re:amaze

In comparing LiveAgent and Re:amaze, both platforms offer robust customer support solutions, but they cater to slightly different needs. LiveAgent excels with its comprehensive ticketing system and multi-channel support, making it ideal for businesses seeking a traditional help desk approach. Re:amaze, on the other hand, shines with its seamless integration capabilities and modern, user-friendly interface, appealing to businesses focused on e-commerce and real-time customer engagement. Ultimately, the choice depends on specific business requirements and preferred features.