LiveAgent vs Giva – Find the Best Fit for You

Trying to decide between LiveAgent and Giva? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveAgent and Giva

Product
Review & Ratings

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Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Giva is a robust help desk software designed to enhance customer support and streamline service management for organizations. This platform offers a comprehensive suite of tools for ticketing, incident tracking, and reporting, enabling teams to manage customer inquiries efficiently. With Giva, users can create customizable workflows, prioritize support tickets, and ensure timely resolutions, impro... Read more about Giva

Free Trial

30 Days

Available

Starting Price

$9 Per Month

$49 Per User

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based,
Pricing Model Per User Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About LiveAgent vs Giva

In comparing LiveAgent and Giva, both platforms offer robust customer support solutions, but they cater to different needs. LiveAgent excels with its comprehensive multi-channel support and affordability, making it ideal for small to medium-sized businesses seeking versatility. Giva, on the other hand, stands out with its strong focus on IT service management and compliance, appealing to larger enterprises with specific regulatory requirements. Ultimately, the choice between the two depends on the organization's size, budget, and specific service needs.